Customer Service Advisor

Há 1 mês

Lisbon, Portugal Cross Border Talent Tempo inteiro

We're looking for Italian speaking Customer Service Advisors to join our client's team in the beautiful Portugal

What you'll do:

Provide the highest level of support to our customers via phone and email on a range of issues;

Give accurate, valid and complete information by using the right procedures;

Be the owner of the customer query and ensuring a timely resolution and response;

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;

Meet and exceed our customer service quality goals, compliance regulations and productivity targets;

Create amazing customer experience that people value and we are proud of;

Be responsible to follow the direction of management and provide feedback

What's the offer:

Health Coverage and Private Health Care.

Attractive Salary package with performance bonus.

Relocation support package for candidates abroad Portugal.

What we're looking for:

Italian C2

English B2

Ability to resolve customer concerns and create a seamless customer experience.

Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.

Ability to walk customers through complex procedures from start to finish.

EU Citizenship / Ressidence card / Manifest of interest (some clients)

Don't miss this incredible opportunity Apply now

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