German Customer Service

2 semanas atrás

Aveiro, Portugal Recruit4Work S.L. Tempo inteiro

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful Greece Want to start this next adventure? Check out this position

We are looking for customer service representatives. In this challenging role you will help end clients solve problems and answer any questions they may have.

Our ideal candidate is

A natural team player - we believe in supporting and developing our people,

Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers

Responsibilities
  • Assist in blocking stolen cards and issuing temporary credit cards.
  • Handle virtual payments and address customer account inquiries.
  • Manage calls/emails related to cardholder benefits, digital wallet
  • Assist with inquiries about companies loyalty programs and facilitate the acquisition of new cards.
Required skills
  • Native level of German
  • Working proficiency in English
  • Excellent communication skills
  • Strong verbal, listening and written communication skills
  • Required 2 years experience in call center or financial institution
  • Use software to source and input customer data accurately as related to the inquiry.
  • Ability to multitask multiple systems, screens, and tasks during customer contacts.
  • Ability to learn and adapt to new software technologies.
Benefits
  • Excellent benefits package
  • Multilingual and excellent work environment to provide the customer service
  • Extensive training
  • Adaptation to Greek Culture and Greek language Courses,
  • Internal employee incentives
Location

Remote, must be based in Greece



Recruit4work is an international recruitment agency specialising in connecting individuals with rewarding employment opportunities abroad. Our team of expert recruiters excels in assisting candidates in finding suitable positions, whether for permanent roles, freelance projects, or temporary placements for those seeking a change during a gap year.

At Recruit4work, we pride ourselves on our extensive network of global employers and our ability to match candidates with roles that align with their skills, experience, and career aspirations. Our recruiters are dedicated professionals who leverage their industry knowledge and expertise to guide candidates through every step of the recruitment process.

Contact us today to discover how Recruit4work can help you take the next step in your career and find your ideal job opportunity abroad.

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