![Cross Border Talents](https://media.trabajo.org/img/noimg.jpg)
Order Support Specialist with Polish Language
2 semanas atrás
Become an Order Support Specialist for the most well-known consumer electronics brand
Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist for Polish Market to join our client's Retail Back-Office Team. In this role, you will be instrumental in handling escalations from customer-facing colleagues, ensuring swift and effective resolution of issues related to the fulfillment of online orders. If you thrive in a fast-paced environment and have a keen eye for detail, this opportunity is perfect for you
The work mode is hybrid for this project, with onsite component in Lisbon (Portugal).
Key Responsibilities:
- Customer Issue Resolution: Handle escalations and complex issues from order induction to delivery, ensuring timely and effective solutions.
- Liaison and Communication: Work closely with partners to resolve issues, removing the customer from the loop for a seamless experience. Communicate resolutions and updates via phone and email.
- Record-Keeping: Perform detailed tasks in SAP, adhering to protocols with utmost accuracy.
- Investigation and Decision-Making: Conduct thorough investigations that impact customer and partner relations, always aiming for quick customer satisfaction.
- Process Management: Manage the entire lifecycle of web purchases, from handling changes to completing RMAs.
Required Experience:
- Language Proficiency: Flawless written and oral communication skills in Polish (C2) and proficiency in English (B2).
- Residence permit for Portugal or a EU member state citizenship.
- Attention to Detail: demonstrated ability to work with high accuracy, understanding the importance of small details.
- Problem-Solving: Strong proactive problem-solving skills, focused on delivering customer-centric solutions.
- Autonomy: Proven ability to work independently and make decisions with minimal supervision.
- Customer Satisfaction: Experience in a back-office environment with a strong focus on customer satisfaction.
- Communication Skills: Excellent verbal and written communication skills.
- KPI Focused: Interest in self and team performance metrics, with a positive attitude towards achieving goals.
- Technical Knowledge: Familiarity with SAP is advantageous, but training can be provided.
- Flexibility: Willingness to work overtime occasionally, as this role is directly related to order volume.
- Team Player: Thrive in a collaborative environment where teamwork and camaraderie are valued.
If you are ready to join a dynamic team and contribute to providing the best consumer electronics experience, we want to hear from you Apply today to become our client's next Order Support Specialist.
-
Order Support Specialist
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroCalling all detail-oriented problem solvers!Do you thrive in a fast-paced environment and enjoy tackling complex challenges? Are you passionate about providing exceptional customer service? If so, we want to hear from you!Join our team as an Order Support Specialist and play a vital role in ensuring a smooth online shopping experience for our customers.Live...
-
Order Support Specialist with Czech
Há 5 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroBecome an Order Support Specialist for the most well-known consumer electronics brand! Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist for Czech Market to join our client's Retail Back-Office Team. In this role, you will be instrumental in...
-
Polish Customer Support Agent
3 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroOur International Client with more than 14000 employees in Portugal is Looking for Polish Talents for Customer Support roles, the position is Hybrid and can be suitable for the Fresh Graduates as well, so let's help you to start your journey with international experienceWhat you will do;The Back-Office Specialist resolves escalated online order issues,...
-
Order Support Specialist for Turkish Market
3 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroBecome an Order Support Specialist for the most well-known consumer electronics brand! Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist to join our client's Retail Back-Office Team. In this role, you will be instrumental in handling escalations...
-
Hungarian-Speaking Order Support Specialist
3 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroBecome an Order Support Specialist for the most well-known consumer electronics brand! Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Hungarian-Speaking Order Support Specialist to join our client's Retail Back-Office Team. In this role, you will be instrumental in...
-
Polish Customer Support
Há 1 mês
Lisbon, Portugal Smart-Recruitments Tempo inteiroRole DescriptionThis is a full-time role for a Polish support specialist with emphasis on providing support services to clients in Poland. You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in Polish via phone, email, and chat, and document customer...
-
Polish Customer Support
4 semanas atrás
Lisbon, Portugal Smart-Recruitments Tempo inteiroRole DescriptionThis is a full-time role for a Polish support specialist with emphasis on providing support services to clients in Poland. You will be responsible for answering customer inquiries, resolving issues, and maintaining customer satisfaction. You will be required to communicate in Polish via phone, email, and chat, and document customer...
-
Italian Order Support Specialist
Há 2 horas
Lisbon, Portugal Cross Border Talents Tempo inteiroDo you speak Italian and are you looking to work fully remote abroad? You're reading the right job posting - we offer an Order Support Specialist position in Portugal, with a pioneering multinational technology firm, and our client provides a comprehensive relocation package including accommodation! The start dates are 24.06. and 01.07. What we offer you You...
-
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation.Our client is recruiting Turkish Speaking Order Support Specialists,...
-
Turkish Speaking Order Support Specialists
4 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation.Our client is recruiting Turkish Speaking Order Support Specialists,...
-
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Hungarian Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1060 per month gross with free accommodation ie own room in shared apartment OR €1260 per month gross with no accommodation.Our client is recruiting Hungarian Speaking Order Support Specialists,...
-
Hungarian Speaking Order Support Specialists
4 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Hungarian Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1060 per month gross with free accommodation ie own room in shared apartment OR €1260 per month gross with no accommodation.Our client is recruiting Hungarian Speaking Order Support Specialists,...
-
Polish Customer Support in Lisbon
3 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you a Polish language virtuoso? We're in search of an exceptional individual to join us as our Customer Advisor Maestro!About Us:At our core, we excel in curating unparalleled customer experiences designed to elevate brands on a global scale. Leveraging deep insights and cutting-edge technology, we craft seamless, integrated journeys that exceed...
-
Polish Customer Support in Lisbon
4 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAre you a Polish language virtuoso? We're in search of an exceptional individual to join us as our Customer Advisor Maestro!About Us:At our core, we excel in curating unparalleled customer experiences designed to elevate brands on a global scale. Leveraging deep insights and cutting-edge technology, we craft seamless, integrated journeys that exceed...
-
Dutch Speaking Order Support Specialists
2 meses atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription: Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer inquiries,...
-
Dutch Speaking Order Support Specialists
4 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription: Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer inquiries,...
-
Danish-speaking Order Support Specialist to Lisbon
4 semanas atrás
Lisbon, Portugal Nordic Jobs Worldwide Tempo inteiroDescription We are now looking for Danish speakers to join our client's team in Lisbon, Portugal to work as Order Support Specialist! The job:The Retail Back-Office Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfilment of...
-
Norwegian-speaking Order Support Specialist to Lisbon
4 semanas atrás
Lisbon, Portugal Nordic Jobs Worldwide Tempo inteiroDescription We are now looking for Norwegian speakers to join our client's team in Lisbon, Portugal to work as Order Support Specialist! The job:The Retail Back-Office Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfillment of...
-
Norwegian-speaking Order Support Specialist to Lisbon
4 semanas atrás
Lisbon, Portugal Nordic Jobs Worldwide Tempo inteiroDescription We are now looking for Norwegian speakers to join our client's team in Lisbon, Portugal to work as Order Support Specialist! The job:The Retail Back-Office Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfillment of...
-
Danish-speaking Order Support Specialist to Lisbon
4 semanas atrás
Lisbon, Portugal Nordic Jobs Worldwide Tempo inteiroDescription We are now looking for Danish speakers to join our client's team in Lisbon, Portugal to work as Order Support Specialist! The job:The Retail Back-Office Specialist receives escalations from customer-facing colleagues and works under strict regulations. They commit time to handle complex issues relating to the fulfilment of...