Order Support Specialist for Turkish Market
2 semanas atrás
Become an Order Support Specialist for the most well-known consumer electronics brand
Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist to join our client's Retail Back-Office Team. In this role, you will be instrumental in handling escalations from customer-facing colleagues, ensuring swift and effective resolution of issues related to the fulfillment of online orders. If you thrive in a fast-paced environment and have a keen eye for detail, this opportunity is perfect for you
The work mode is hybrid for this project, with onsite component in Lisbon (Portugal).
Key Responsibilities:
- Customer Issue Resolution: Handle escalations and complex issues from order induction to delivery, ensuring timely and effective solutions.
- Liaison and Communication: Work closely with partners to resolve issues, removing the customer from the loop for a seamless experience. Communicate resolutions and updates via phone and email.
- Record-Keeping: Perform detailed tasks in SAP, adhering to protocols with utmost accuracy.
- Investigation and Decision-Making: Conduct thorough investigations that impact customer and partner relations, always aiming for quick customer satisfaction.
- Process Management: Manage the entire lifecycle of web purchases, from handling changes to completing RMAs.
Required Experience:
- Language Proficiency: Flawless written and oral communication skills in Turkish (C2) and proficiency in English (B2).
- Residence permit for Portugal or a EU member state citizenship.
- Attention to Detail: demonstrated ability to work with high accuracy, understanding the importance of small details.
- Problem-Solving: Strong proactive problem-solving skills, focused on delivering customer-centric solutions.
- Autonomy: Proven ability to work independently and make decisions with minimal supervision.
- Customer Satisfaction: Experience in a back-office environment with a strong focus on customer satisfaction.
- Communication Skills: Excellent verbal and written communication skills.
- KPI Focused: Interest in self and team performance metrics, with a positive attitude towards achieving goals.
- Technical Knowledge: Familiarity with SAP is advantageous, but training can be provided.
- Flexibility: Willingness to work overtime occasionally, as this role is directly related to order volume.
- Team Player: Thrive in a collaborative environment where teamwork and camaraderie are valued.
If you are ready to join a dynamic team and contribute to providing the best consumer electronics experience, we want to hear from you Apply today to become our client's next Order Support Specialist.
-
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation.Our client is recruiting Turkish Speaking Order Support Specialists,...
-
Turkish Speaking Order Support Specialists
3 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Turkish Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1115 per month gross with free accommodation ie own room in shared apartment OR €1410 per month gross with no accommodation.Our client is recruiting Turkish Speaking Order Support Specialists,...
-
Turkish Order Support Agent
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroTurkish Order Support Agent (Hybrid) - Lisbon Position: Order Support Agent Location: Lisbon, Portugal (Hybrid) Employment Type: Full-time Eligibility: Must possess an EU passport or a residence permit allowing work in Portugal Language Requirement: Fluent in Turkish Key Responsibilities: Order Processing: Accurately process customer orders and ensure timely...
-
Order Support Specialist Turkish
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroOrder Support Specialist position. In this role, you will be the hero behind the order, ensuring a smooth and positive experience for our customers. You'll be the go-to person for complex online order issues, working diligently to find solutions that keep our customers happy. Here's what you'll be doing: Become an Order Master: You'll own the entire online...
-
Turkish Customer Support Agent
1 semana atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroPlease apply only if you have Work Permit in PortualOur International Client with more than 14000 employees in Portugal is Looking for Turkish Talents for Customer Support roles, the position is Hybrid and can be suitable for Fresh Graduates as well, so let's help you start your journey with international experienceWhat you will do;The Back-Office Specialist...
-
Order Support Specialist with Polish Language
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroBecome an Order Support Specialist for the most well-known consumer electronics brand! Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist for Polish Market to join our client's Retail Back-Office Team. In this role, you will be instrumental in...
-
Turkish Advertisers Support
Há 1 mês
Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a Turkish Adertisers...
-
Turkish Advertisers Support
3 semanas atrás
Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a Turkish Adertisers...
-
Hungarian-Speaking Order Support Specialist
2 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroBecome an Order Support Specialist for the most well-known consumer electronics brand! Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Hungarian-Speaking Order Support Specialist to join our client's Retail Back-Office Team. In this role, you will be instrumental in...
-
Order Support Specialist with Czech
Há 3 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroBecome an Order Support Specialist for the most well-known consumer electronics brand! Are you passionate about delivering exceptional customer service and resolving complex issues with precision? We are seeking a dedicated Order Support Specialist for Czech Market to join our client's Retail Back-Office Team. In this role, you will be instrumental in...
-
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Hungarian Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1060 per month gross with free accommodation ie own room in shared apartment OR €1260 per month gross with no accommodation.Our client is recruiting Hungarian Speaking Order Support Specialists,...
-
Hungarian Speaking Order Support Specialists
3 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Hungarian Speaking Order Support Specialists – Office based or Remote within 60 minutes of LisbonRemote anywhere in Portugal€1060 per month gross with free accommodation ie own room in shared apartment OR €1260 per month gross with no accommodation.Our client is recruiting Hungarian Speaking Order Support Specialists,...
-
Turkish Customer Support Advisor
1 dia atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob description Are you a fluent Turkish speaker speaker ? We are offering an incredible chance to work in Lisbon Portugal on site, remote or Hybrid. Position: Customer Support Advisor Role Description This is a full-time Turkish Customer Service Advisor role located in Lisbon, with flexibility for some remote work. As a Customer Service Advisor, you will...
-
Turkish - Customer Service (Work Permit in Portugal)
4 semanas atrás
Lisbon, Portugal Kvinne Consulting Tempo inteiroOur client is one of the largest companies specializing in multichannel customer relationships.Work Permit in Portugal or UE Passport is REQUIRED.TasksSupporting Turkish-speaking users by multiple communication channels (phone or email);Provide support to small and medium-sized businesses (SMBs) both in Turkish and English; Provide pre and post-sales support...
-
Turkish - Customer Service (Work Permit in Portugal)
3 semanas atrás
Lisbon, Portugal Kvinne Consulting Tempo inteiroOur client is one of the largest companies specializing in multichannel customer relationships.Work Permit in Portugal or UE Passport is REQUIRED.TasksSupporting Turkish-speaking users by multiple communication channels (phone or email);Provide support to small and medium-sized businesses (SMBs) both in Turkish and English; Provide pre and post-sales support...
-
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription: Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer inquiries,...
-
Dutch Speaking Order Support Specialists
3 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription: Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer inquiries,...
-
Turkish Search Language Specialist
1 semana atrás
Lisbon, Portugal Qualitest Group Tempo inteiroQualitest, the largest quality assurance company in the world, is recruiting employees for a localization/software-testing project in partnership with one of the world's largest tech providers. Job description: As a Search Language Specialist (SLS) you will work on a confidential project utilizing translation, linguistics and technical expertise. The...
-
Dutch Speaking Order Support Specialists
3 semanas atrás
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer...
-
Lisbon, Portugal Recruitment Direct Tempo inteiroDescription Dutch Speaking Order Support Specialists – Remote in PortugalRemote anywhere in Portugal€1298 per month grossOur client is recruiting Dutch Speaking Order Support Specialists, candidates can be located anywhere within Portugal mainland. Backoffice Responsibilities:The core of the role involves handling customer...
