Portuguese Customer support advisor
4 semanas atrás
About the Client : The leading player in the global sports betting and gaming industry with an established presence and millions of customers across markets in Europe and Latin America, while recently entered Africa and North America.
Role: Customer Support Advisor
Language
Portuguese (Native European) + English (B2) - both languages written and oral
Key Responsibilities
Providing customer assistance via incoming calls, live chat, email, and social media channels.
Offering prompt and effective solutions to questions regarding account setup and verification, sign-in problems, financial matters, as well as general guidance on navigating the platform and resolving any technical issues.
Serve as a knowledgeable consultant for customers in the sports industry.
Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.
Build sustainable relationships and trust with customers through open and interactive communication.
Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
Offer feedback and recommendations to optimize internal processes.
Candidate Profile
Have an interest in sports and you are a team player with a positive attitude
Have good typing and computer skills (MS Office applications)
Are tech-savvy, with the ability to quickly learn new software and tools
Have the ability to explain complex concepts clearly and concisely
Previous experience in a customer service center is an advantage, but not mandatory
Availability to work on rotational shifts
Salary Conditions
Base salary (gross): 870 x 14
Complexity bonus (gross): 80 x 11
Meal allowance: 7,23 per workday (paid in meal card)
Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract
Schedule
Monday to Sunday 24/7 - Rotative shifts including night shifts
Days off: 2 days (rotative)
Workload: 40h/week (full time) - 100% on site
Workplace: Lisboa
Type of contract: 6 months with the possibility of renewal
If you would like to know more or apply to this position please contact me at claire.sochaczek@cbtalents.com.
Position in Greece are also available
-
Customer Support Advisor, Turkish speaker
4 semanas atrás
Lisbon, Portugal JL Talent Partners Tempo inteiroWe're looking for Turkish speaking Customer Service Advisors to join our client's team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely...
-
Dutch Customer Support Advisor
4 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are looking for passionate Customer Service Professionals for great Dutch Speaking opportunities in Europe. Your role as a Customer Support Advisor: Respond and record consumer inquiries/questions raised through free phone lines, email and online chat;Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...
-
Customer Support Advisor, Turkish speaker
2 meses atrás
Lisbon, Portugal JL Talent Partners Tempo inteiroWe're looking for Turkish speaking Customer Service Advisors to join our client's team in the beautiful Portugal! What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues;Give accurate, valid and complete information by using the right procedures;Be the owner of the customer query and ensuring a timely...
-
Portuguese Sales Advisor
6 meses atrás
Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a Sales Advisor.Why...
-
Portuguese Sales Advisor
3 semanas atrás
Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as a Sales Advisor.Why a Sales Advisor...
-
Italian Customer Support Advisors
2 meses atrás
Lisbon, Portugal CBT Tempo inteiroCompany Overview: Join our dynamic and international team in Lisbon! We are a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers....
-
Italian Customer Support Advisors
Há 7 dias
Lisbon, Portugal Best Hire Tempo inteiroCompany Overview: Join our dynamic and international team in Lisbon! We are a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. We are currently looking for Italian-speaking Customer Support Advisors to join our team and help us deliver outstanding support to our Italian-speaking customers....
-
Multilingual Customer Advisor
6 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Remote Customer Advisor - German, Dutch, Italian, Spanish Location: On-site, Hyrbid or Remote (Within Portugal) Company Overview: We are actively seeking skilled and motivated individuals to join our team as Multilingual Remote Customer Advisors. This position allows you to work from the comfort of your home, providing...
-
Multilingual Customer Advisor
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroJob Title: Multilingual Remote Customer Advisor - German, Dutch, Italian,FrenchLocation: On-site, Hyrbid or Remote (Within Portugal) Company Overview: We are actively seeking skilled and motivated individuals to join our team as Multilingual Remote Customer Advisors. This position allows you to work from the comfort of your home, providing exceptional...
-
Italian Customer Support Advisors
3 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAbout the Company:Join a leading global company specializing in providing exceptional customer support services. We are currently seeking Italian-speaking Customer Support Advisors to join our dynamic team in Lisbon, Portugal. This is an exciting opportunity to work in an international environment with excellent growth potential. Position: Italian Customer...
-
French Customer Advisor
5 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroAbout Us: Join our vibrant team where we are committed to providing top-notch customer service and support. We are looking for a dedicated and friendly French Customer Advisor to assist our clients from Lisbon, whether remotely or on-site. If you are passionate about customer service and fluent in French, we want to hear from you! Key Responsibilities:...
-
French Customer Advisor
Há 7 dias
Lisbon, Portugal Cross Border Talents Tempo inteiroAbout Us: Join our vibrant team where we are committed to providing top-notch customer service and support. We are looking for a dedicated and friendly French Customer Advisor to assist our clients from Lisbon, whether remotely or on-site. If you are passionate about customer service and fluent in French, we want to hear from you! Key Responsibilities:...
-
Dutch Customer Service Advisor
3 meses atrás
Lisbon, Portugal Abrivia Recruitment Ltd Tempo inteiroDescription Job Title: Customer Support Advisors - DutchReporting to: Team LeaderLocation: Lisbon, PortugalSalary: Competitive Salary, full relocation offered including permanent accommodation, flights & support with all documents.EXCELLENT OPPORTUNITY TO JOIN AN EXCEPTIONAL TEAMOur client is seeking to employ Customer...
-
Italian Speaking Customer Care Advisor in Lisbon
2 meses atrás
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Porto or Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues...
-
Lisbon, Portugal Cross Border Talents Tempo inteiroWe are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...
-
Italian Customer Advisor
7 meses atrás
Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an International Recruitment company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as an Italian Customer...
-
Italian Customer Advisor
3 semanas atrás
Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an International HR SaaS Consultant company that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as an Italian...
-
Italian Customer Advisor
3 semanas atrás
Lisbon, Portugal Atlean World Tempo inteiroAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries! We are offering a great work experience in Lisbon, Portugal for a role as an Italian Customer Advisor.Why a...
-
Dutch Speaking Customer Advisor
Há 7 dias
Lisbon, Portugal Eco Plus Solutions AB Tempo inteiroAre you proficient in Dutch and passionate about delivering outstanding customer service? Join us as a Dutch-Speaking Customer Advisor in Portugal, where you'll have the chance to immerse yourself in the dynamic travel industry. This distinctive role provides the flexibility of remote work within Portugal or the option to be on-site in Lisbon, allowing you...