Customer Service Agents

4 semanas atrás


Lisbon, Portugal Personalbüro U. Herrmann Tempo inteiro

Start: 4th December or 8th January



Tasks:
Tech Support, Voice/Email/Chat
Assist users with Pre-Sales, General Inquiries, and technical support issues via  phone/email/chat/social/social messaging channels (as assigned) 
Adapt the brand’s voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, ecommerce reviews)channels. 


Profile:
German or Dutch or French C2
English B2
Experience in Customer Support (preferable)

Benefits:
Excellent remuneration package based on experience, skills and performance
Life Insurance
Meal allowance + Transport allowance
Private health insurance
Relocation package:
Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class
Accomodation for the first year:
Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)



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