![Crossjoin Solutions](https://media.trabajo.org/img/noimg.jpg)
Technical Service Manager
3 semanas atrás
Crossjoin Solutions is a portuguese IT company founded in 2009, active worldwide in more than 30 clients (Canada, Latin America, UK, Belgium, Italy, Luxembourg, Ireland, France and Germany). Through the service we provide to our customers, we currently support dozens of millions of consumers in many different countries around the world.
We deliver consulting services covering systems end to end optimization, enterprise testing, troubleshooting major incidents, incident resolution, fullstack architecture advisory, continuous integration, deployment and development acceleration, infrastructure managed services by operating in any sector whose business depends on information systems (banking, insurance, health, automotive, finance, telecommunications, etc).
We deliver the following solutions:
- Performance Services
- IT Administration
- Development Services
- Devops Services
We value our coworkers training. We are proud to offer personalized coaching, constant training, exciting challenges and career development. We award effort, competence and merit.
Responsibilities:
- Status Report;
- Customer management and meetings;
- First contact with the client, definition of the problem, diagnostic triage of the incident;
- Monitoring the Service Level Agreement;
- Coordination of the technical team;
- Coordination of work in the Competence Center.
Requirements:
- Bachelor's and/or Master’s in Computer Science or similar;
- 5 or more year of professional experience as an IT Operations Management and/or Technical Project Manager;
- Experience/Knowledge in many types of technological solutions (i.e. CRM, Billing, Order Management, Middlewares);
- Good level of English (minimum, B2 level).
Nice to have:
- Experience within APM monitoring tools (Dynatrace / AppDynamics / Datadog / NewRelic);
- Experience with JIRA and/or ELK stack;
- Knowledge in Java troubleshooting and in Cloud environments (Azure/AWS);
- Advanced level in Excel (advanced formulas, database concepts)
- Good level of Spanish.
We offer:
- Integration in a dynamic, goal-oriented and cooperative team;
- Health Insurance extensible to the family;
- Crosser Assistance Programme (Psychology, Psychosocial, Financial, Legal and Nutrition consultations);
- Partnership package with discounts in several areas;
- A well-structured Individual Development Plan (IDP);
- Individual Training Plan;
- Career Plan transversal to the entire company;
- Monthly GYM subscription;
- Team-building events;
With the submission of your application you authorise the treatment and storage of your personal data within Crossjoin Solutions, Lda database for this recruitment process and/or other future opportunities.
-
Technical Account Manager
2 meses atrás
Lisbon, Portugal SKYLINE COMMUNICATIONS Tempo inteiroNice to meet you! Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform— called DataMiner —makes sure that you can order your products online, watch the latest episode of your...
-
Technical Account Manager
3 semanas atrás
Lisbon, Portugal SKYLINE COMMUNICATIONS Tempo inteiroNice to meet you! Are you ready to leave your mark on the world? Because we are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Basically, our software platform— called DataMiner —makes sure that you can order your products online, watch the latest episode of your...
-
Site IT Technical Manager
4 semanas atrás
Lisbon, Portugal AstraZeneca Tempo inteiroSite IT Technical Manager Introduction to Role: Are you passionate about delivering world-class IT services? Do you thrive in a dynamic and challenging environment? If so, we have an exciting opportunity for you. As a Site IT Technical Manager, you will lead a small team of skilled IT professionals, delivering and driving improvements for the IT...
-
Site IT Technical Manager
3 semanas atrás
Lisbon, Portugal AstraZeneca Tempo inteiroSite IT Technical Manager Introduction to Role: Are you passionate about delivering world-class IT services? Do you thrive in a dynamic and challenging environment? If so, we have an exciting opportunity for you. As a Site IT Technical Manager, you will lead a small team of skilled IT professionals, delivering and driving improvements for the IT...
-
Technical Manager
4 semanas atrás
Lisbon, Portugal MVGM Tempo inteiroA MVGM Portugal encontra-se a recrutar um Technical Manager para integrar a equipa. Com Report ao Head of Technical Management, será responsável pelo suporte técnico dos ativos, apoiando as diferentes áreas de gestão, garantindo o cumprimento dos requisitos legais e a implementação das melhores práticas sustentáveis Responsabilidades Principais: ...
-
Technical Manager
3 semanas atrás
Lisbon, Portugal MVGM Tempo inteiroA MVGM Portugal encontra-se a recrutar um Technical Manager para integrar a equipa. Com Report ao Head of Technical Management, será responsável pelo suporte técnico dos ativos, apoiando as diferentes áreas de gestão, garantindo o cumprimento dos requisitos legais e a implementação das melhores práticas sustentáveis Responsabilidades Principais: ...
-
Technical product manager
3 semanas atrás
Lisbon, Portugal Alter Solutions Tempo inteiroDescrição do empregoProcuramos um Technical Product Manager com os seguintes requisitos:Mínimo 2 anos de experiência na área.Conhecimentos de hardware/software numa perspetiva de acompanhamento do desenvolvimento de equipamentos e serviços internet.Experiência utilização de Jira e Confluence para gestão de backlog e sprint planning.Nível de...
-
Technical Account Manager
Há 14 horas
Lisbon, Portugal Inspera Tempo inteiroInspera was born in #Norway as a #cloud ☁️ based digital assessment platform that helps plan, author and deliver digital exams globally We are on a mission to make #education assessment more inclusive, fair and relevant.Key responsibilities & duties: Interact with stakeholders and customers on technical and product support issues especially around...
-
Service Delivery Manager
2 meses atrás
Lisbon, Portugal WTW Tempo inteiroThe IT Service Delivery Manager will play a crucial role in ensuring the successful delivery of IT services to WTW colleagues by effectively managing business relationships, resolving service performance or degradation challenges and assisting with the resolution of critical incidents. The IT Service Delivery Manager will be responsible for overseeing the...
-
Service Manager
2 meses atrás
Lisbon, Portugal Alter Solutions Tempo inteiroJob DescriptionService descriptionThe service to be provided has main focus on IT Service Management to manage internal organization application.This service comprises a set-up of the future operations and transfer the various development Projects into a secure and high-performance operation. In doing so, the service to be provided will consider the existing...
-
Technical product manager
3 semanas atrás
Lisbon, Portugal ALTER SOLUTIONS Tempo inteiroDescrição da empresa A Alter Solutions Portugal é uma empresa de Consultoria em TI, promotora da Transformação Digital, parte do Grupo Alter Solutions, criado em 2006, em Paris. Em 2022, a Alter Solutions juntou-se ao grupo act digital, constituindo uma comunidade global de talento em Tecnologia, com presença em doze países: Alemanha, Bélgica,...
-
Technical Services Technician
2 meses atrás
Lisbon, Portugal Recipharm Tempo inteiroA Recipharm é uma CDMO (Contract Development and Manufacturing Organisation) líder na indústria farmacêutica, encontra-se atualmente a recrutar um Technical Services Technician para enquadrar na sua equipa. Responsabilidades: Revisão e aprovação de Certificados de Calibração. Preparação e atualização de Procedimentos e Planos de...
-
Technical Services Technician
3 semanas atrás
Lisbon, Portugal Recipharm Tempo inteiroA Recipharm é uma CDMO (Contract Development and Manufacturing Organisation) líder na indústria farmacêutica, encontra-se atualmente a recrutar um Technical Services Technician para enquadrar na sua equipa. Responsabilidades: Revisão e aprovação de Certificados de Calibração. Preparação e atualização de Procedimentos e Planos de...
-
Service Manager
2 meses atrás
Lisbon, Portugal ALTER SOLUTIONS Tempo inteiroCompany Description ABOUT ALTER SOLUTIONS PORTUGAL Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries:...
-
Service Manager
3 semanas atrás
Lisbon, Portugal ALTER SOLUTIONS Tempo inteiroCompany Description ABOUT ALTER SOLUTIONS PORTUGAL Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris. In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries:...
-
Lisbon, Portugal PharmaLex Tempo inteiroYour Job Provide project management and oversight for both client implementation and PharmaLex internal projects. Achieve successful implementation by driving the project team, ensuring appropriate communication and follow through from all project stakeholders, along with managing regular project communications/updates. Plan, adapt, and gain...
-
Technical Product Owner
Há 1 mês
Lisbon, Portugal Vodafone Tempo inteiroWhat you’ll do Within the world of Communication, technology is a key enabler. A consistent part of Vodafone success is based on the implementation and delivery of advanced and innovative services to its customers. Within Vodafone Group Technology, FinTech & Product Enablement team has the responsibility to develop, deploy and operate strategic...
-
Technical Product Owner
3 semanas atrás
Lisbon, Portugal Vodafone Tempo inteiroWhat you’ll do Within the world of Communication, technology is a key enabler. A consistent part of Vodafone success is based on the implementation and delivery of advanced and innovative services to its customers. Within Vodafone Group Technology, FinTech & Product Enablement team has the responsibility to develop, deploy and operate strategic...
-
Service Manager for Data Center Services
2 meses atrás
Lisbon, Portugal Alter Solutions Tempo inteiroJob DescriptionService Competence DescriptionSiemens IOT & Platform Services area requires a Service Manager for her Eagle Data Center Services (On Prem/Public Cloud/Private Cloud - SaaS, IaaS, PaaS) who will have overall accountability for defining the service, ensuring they meet the requested needs and are delivered in accordance with agreed business...
-
Technical Project Manager
Há 1 mês
Lisbon, Portugal Vodafone Tempo inteiroWhat you’ll do Manage the implementation project rollout of Enterprise Solutions, Cloud domain, according to the time plan, solution design, quality, and the efficiency levels, as well as to inform periodically the Customer, to ensure that his expectations are met at transition to Vodafone. Provide technical project management, deliver the LLD...