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GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and communication platform that helps its customers improve clinical workflow, reduce alarm fatigue, and drive better patient and staff outcomes. Job Title: QA Engineer Type: Full-Time Start Date: Immediate Location: Azores, Portugal Job Summary Reporting to the QA team lead, the QA Engineer is responsible for developing and performing integration and software testing for the in-house developed Connexall software. The successful candidates should possess strong analytical, problem-solving and communication skills, and be able to work collaboratively within the QA team and across the organization. The candidate demonstrates a passion and in-depth knowledge of software processes, quality assurance, test planning, and QA testing tools. Primary Responsibilities Understand and follow GlobeStar’s ISO- Quality Management System, and all relevant operating procedures and work instructions. Develop, document, and execute test protocols and cases for Connexall applications that can vary in complexity from software-only testing to integrations with multiple external hardware and/or software systems. Report and track product defects using industry-standard tools. Assist in creating test plans in partnership with development and subject matter experts . Work closely with software team throughout the development process to create test scenarios for developed product features. Track defects to closure and retest the defects as required. Post production support in reproducing production issues. Working closely with other departments and communicating with the end user to find the root cause of the incident reported. Advise QA Team Lead and peer team members on leveraging test assets and practices across the team. Support troubleshooting through solid analytical reasoning. Create and maintain integration guides. Prepare and maintain comprehensive documentation of all processes and deliverables. Other duties as assigned Qualifications Bachelor’s Degree in Computer Science or Engineering, or equivalent, with 2+ years of professional testing experience in an organization working on software QA. Strong technical skills in basic networking and technologies (TCP/IP, UDP, HTTP, SMTP etc.) Strong technical skills with Windows Desktop and Server operating systems including set up and configuration Strong technical skills on both Android and Apple iOS devices and their related operating systems. Solid experience with test case management and reporting Excellent understanding of API, Web service, console application, and windows services. As well as testing techniques and tools to support the QA cycle. Extensive experience using test case, Bug Tracking, and other QA tools (Testrail, Jira, Fogbugz, etc). Experience with basic port and vulnerability scanning tools an asset (OpenVAS, Nessus, NMAP,etc) Good command of English, both verbal and written (ability to write technical documentation and communicate with product teams) Strong analytical and problem-solving ability Self-motivated / able to work on multiple tasks without constant supervision Ability to prioritize, focus and drive tasks to completion Ability to analyze software data flows, establish, design and document test methodologies Ability to run test scenarios, analyze and document test results and identify and report defects Excellent inter-personal and communications skills Benefits Competitive annual salary. A rich benefits package, including medical and dental. Professional Development & Training Opportunities Education Reimbursement Program Flexible Work Arrangements (Hybrid) Collaborative & Inclusive Work Environment
