Empregos de foundever em Funchal

Foundever is seeking a Spanish Quality Specialist to monitor CSR performance, provide feedback, and ensure quality standards across calls and AI-driven interactions. This role emphasizes training, calibration, and adherence to client guidelines to improve customer experience. Ideal candidates will be fluent in Spanish and English, with strong communication,...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home. Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Foundever is seeking a Quality Assurance Specialist to monitor and improve customer interactions in a remote role based in Portugal. You will evaluate CSR calls daily, provide actionable feedback, and act as a quality expert across scripts and procedures. The role requires German (native/C2) and English (fluent), AI knowledge, and at least 6 months of QA...