Empregos de foundever em Lisboa

Foundever está à procura de um Business Analyst em Lisboa para otimizar processos externalizados e apoiar decisões com base em dados. O papel envolve tarefas analíticas em BI/Finance, revisões orçamentárias e colaboração com Diretores de Operações, com regime híbrido a partir de Santos, Lisboa. Requisitos incluem domínio nativo de Português,...

Foundever in Lissabon sucht deutschsprachige Kundenberater, die Deutsch auf Muttersprachniveau (C2) sprechen und über gutes Englisch (C1) verfügen. Arbeiten Sie in einem multikulturellen Umfeld und betreuen Sie Gaming-Kunden sowohl schriftlich als auch telefonisch. Zu Ihren Aufgaben gehören schnelle Lösungen, kompetente Beratung, der Aufbau bedeutsamer...

A Foundever procura um Social Media Specialist no EMEA Digital Hub para desenvolver e executar estratégias de social media que fortaleçam a marca empregadora na Europa, Médio Oriente e África. Criação de conteúdo envolvente, gestão de calendários de conteúdo e colaboração com equipas multifuncionais para apoiar recrutamento e employer...

Foundever is seeking a Danish-speaking Customer Support specialist to join our Lisbon team. You will respond to customer enquiries, build product knowledge, log calls, and manage documentation with accuracy.The role requires Danish proficiency (C2) and English at an intermediate level (B1). On-site work, relocation support, and training are provided to...

Foundever in Lisbon is seeking a Dutch Customer Support specialist to join our team. You will respond to customer inquiries, develop product knowledge, log calls, and manage correspondence while meeting deadlines and KPIs.The role requires Dutch (C1) and English (B1), prior customer service experience, and the ability to work under pressure. Relocation...

Foundever in Lisbon is hiring for a Portuguese-speaking customer service role supporting Airbnb's global community. You will handle host and guest queries, provide the best solutions, and work on-site in a multicultural, energetic team. Requirements include native or fluent Portuguese (C2) and English (C1), strong communication, attention to detail, and a...

Foundever in Lisbon seeks a German Quality Specialist to monitor CSR performance and ensure adherence to scripts. You will provide constructive feedback, participate in calibration sessions, and help improve AI-driven customer interactions. Requirements include native/C2 German, fluent English, AI knowledge, and at least 6 months in Quality Assurance, with...

Foundever à Lisbonne recrute un Spécialiste du Service Client pour des clients francophones, dans un cadre international et multiculturel. Vous répondrez par écrit et par téléphone, au premier contact, et vous créerez une relation de confiance en restant courtois et professionnel. Ce poste exige une excellente maîtrise du français et une maîtrise...

Descrição do cargo Foundever is seeking a Portuguese Business Analyst in Lisbon to optimize outsourced processes and drive data-driven decisions. The role involves analytical tasks across BI/Finance, budget reviews, and collaboration with Directors of Operations, with a hybrid work setup from Santos, Lisbon. Requirements include native Portuguese,...

Foundever is seeking a Spanish WFM Planner to develop accurate forecasts and capacity plans ensuring appropriate agent coverage in Lisbon or Porto. You will analyze historical data, volume trends, and operational needs to support short-term and long-term decision-making aligned with service levels and financial goals. Responsibilities include creating...

Foundever in Lisbon is seeking a Spanish Customer Advisor to join our multicultural team. You will handle first contact resolutions and assist customers by phone and written communication, building lasting relationships while meeting quality and productivity targets.This role offers relocation support, private healthcare after six months, training, and...

Foundever is seeking a French Customer Support specialist for a Lisbon-based role with remote-work options. You will answer questions via phone and email, troubleshoot issues, and build professional customer relationships daily.Fluent French (C2) and English (C1) are required, along with top-notch communication and problem-solving skills. You must be...

Foundever in Lisbon, Portugal, is seeking a Spanish Quality Specialist to monitor and improve call quality for an online travel agency. The role is remote with Portugal-based eligibility and requires Spanish (native) and English fluency, plus AI knowledge. You will evaluate CSR performance, provide constructive feedback, and help calibrate AI-driven...

Foundever is seeking a Spanish Quality Specialist to monitor CSR performance, provide feedback, and ensure quality standards across calls and AI-driven interactions. This role emphasizes training, calibration, and adherence to client guidelines to improve customer experience. Ideal candidates will be fluent in Spanish and English, with strong communication,...

Foundever is seeking an Italian Quality Specialist to join our remote team in Portugal. You will monitor CSR performance, provide feedback, and ensure adherence to scripts and quality standards while working from home.Ideal candidates have 6+ months in Quality Assurance, fluent English, and Italian at native/C2 level. AI knowledge and strong organizational...

Foundever is seeking motivated individuals for customer support roles in Lisboa, Portugal. Candidates must be proficient in Spanish and have advanced English skills. Responsibilities include providing first contact resolution to customer queries and ensuring quality customer service.The position offers a competitive salary ranging from 920€ to 1,218€, a...

Foundever in Portugal is seeking an Italian Quality Specialist to monitor and improve the quality of CSR interactions, including calls and AI-driven flows. You will give feedback, calibrate scoring, and work with supervisors and the client POC to ensure scripts and procedures meet client standards. Fluency in Italian and English is essential, with at least...

Foundever in Lisbon, Portugal, is seeking a Dutch Quality Specialist to join our team. You will assess audits via data analysis, monitor CSR performance, and participate in calibration sessions to align scoring with peers. The role requires native Dutch, advanced English, strong analytical and communication skills, and the ability to work in a hybrid Santos...

Foundever in Lisbon is looking for an Italian-speaking Customer Support specialist to join our project. You will respond to customer inquiries, build product knowledge, and ensure accurate logging of interactions in line with procedures. The role requires native or fluent Italian with strong English, a proactive, organized mindset, and the ability to work...

Foundever in Lisbon, Portugal, is seeking a Danish Customer Advisor for a leading video game brand. You will join a customer support team in a dynamic, multilingual environment and handle customer inquiries with professionalism. The role requires native or fluent Danish, and English at B1 level. On-site work in Lisbon is required, with benefits including...