Empregos para interaction em Lisboa

TikTok in Lisbon is hiring for a Quality Assurance & Data Analyst role focused on moderation quality, policy interpretation, and continuous process improvement. The role requires strong RCA skills, data-driven feedback, and collaboration with BPO and internal teams to uphold global quality standards. The position involves calibration, policy cascading, and...

Responsibilities - This role requires commitment to work shifts, weekends, and public holidays as operational needs demand. What will I be doing? - Quality Assurance & Auditing: Conduct regular analytical audits of human moderation, ensuring all processes comply with data protection and Trust & Safety standards while maintaining specific audit targets...

Design the interface between people and tomorrow's mobility. Star is looking to connect with exceptional Senior Product Designers with deep automotive HMI experience — designers who can turn complex vehicle systems into intuitive, beautiful and production-ready digital experiences. With a track record across global OEMs, Tier 1s and mobility leaders —...

Tp Portugal in Lisbon is seeking a Customer Service Representative to handle inbound bookings and requests, delivering clear, helpful responses and a positive brand experience on every interaction. You will use French (C2) and English (B2) to assist customers, manage changes and complaints, and collaborate with colleagues to ensure smooth service delivery...

A leading consulting firm in Lisbon is looking for a Business Analyst to engage in regulatory initiatives and enhance Market Risk systems. The ideal candidate will have proven experience in business analysis, strong analytical skills, and solid knowledge of Market Risk. Responsibilities include requirement gathering, functional analysis, and stakeholder...

Cyncly is hiring a French-speaking Accountant in Lisbon for a full-time hybrid role. You will oversee month-end close, balance sheet reconciliations, and regulatory reporting while collaborating with the France Finance team. You will report to the France Finance Manager, with strong cross-functional interaction in a multilingual environment. Fluent French is...

A management and technology consultancy is seeking a Consultant in Lisbon, Portugal to drive digital transformation initiatives. The ideal candidate will have over four years of consulting experience, a strong background in business analysis, and hands-on experience with BPMN. Responsibilities include structuring business requirements, modelling processes,...

A customer support service provider is looking for a proactive Customer Support Specialist to join their energetic team in Lisbon. This role involves addressing customer concerns across various platforms, ensuring a smooth interaction experience. Ideal candidates should have EU citizenship or a Portuguese residency card and a willingness to learn. A...

Cross Border Talents recherche un Conseiller Client Francophone à rejoindre son équipe au Portugal, sur site à Porto ou Lisbonne. Vous serez le premier point de contact et assurerez un support par téléphone, e-mail et chat. Vous accompagnerez les clients francophones dans leurs demandes et dépannages, proposerez des solutions claires et documenterez...

Finastra in Lisbon is seeking a Senior Application Support Analyst to join our growing customer support team. You will partner with clients, Product teams, and Developers to investigate issues, drive resolutions, and deliver an exceptional experience in the retail banking sector. This role blends technical analysis with customer interaction and offers a...

Mr. Marine is seeking a proactive Service Engineer to maintain marine elevator systems on seagoing vessels and offshore facilities. The role blends hands-on technical work with customer interaction and strict adherence to safety standards. Travel to domestic and international sites is required; candidates should have a strong electrical/mechanical...

Cross Border Talents is seeking a Japanese-speaking Content Moderator in Lisbon, Portugal, to review user-generated content and ensure platform safety. The role requires clear communication in Japanese and day-to-day English usage, with on-site work and full training provided. You will review reports, apply policies, and escalate complex cases to the right...

Reach IT in Lisbon is seeking a Senior Product Manager / Product Owner for Customer Care & Omnichannel. You will own a defined product capability within a global transformation programme, translating complex customer-care operations into scalable standards across markets. You will shape routing, knowledge management and omnichannel interaction management,...

PT2 Misys Spain Sl - Sucursal Em Portugal (Portugal Branch Of Misys Spain Sl) in Lisbon is seeking a Senior Support Analyst to help support a global banking application used by financial institutions worldwide. The role emphasizes analysis, troubleshooting, and customer interaction during deployments. You will collaborate with technical specialists and...

INFUSE is seeking a creative and strategic Instructional Designer to craft impactful learning experiences that combine the best of digital and human interaction. In this role, you will partner with subject matter experts and stakeholders to design modern, engaging programs for adult professionals - leveraging both evidence-based instructional design...

goFLUENT Group SA is seeking a Learning Consultant to play a central role in shaping learner experiences. You will guide learners on their language journey, explain our products, and collaborate with internal teams to ensure top-tier service. The role focuses on customer-centric interaction, multi-channel support, and proactive process improvement to...

Farfetch Limited, based in Lisbon, seeks a Customer Service Advisor (French Speaker) to support our growing team. You will handle inquiries across chat, email and phone channels, delivering excellent service to consumers and partners while representing Farfetch in every interaction.Ideal candidates have at least 1 year in fashion-related customer service,...

COFCO International is a global agri-business seeking a Trading Back-Office Assistant to join its Centre of Excellence. You will perform daily reconciliations between trading systems and broker confirmations and support the daily operations of the commodities desk. This entry-level role offers exposure to the commodity market, strong controls, and...

Cross Border Talents in Lisbon, Portugal is seeking a Czech-speaking Content Moderator on-site to support an e-commerce platform. You will review user-generated content, assist users with account and product questions, and maintain accurate records of each interaction. Day-to-day work will involve answering inquiries by phone, email and chat, with full...

INFUSE in Portugal is looking for a Mid-Level Instructional Designer to create impactful learning experiences that blend digital and human interaction. You will work with subject matter experts to design engaging programs that utilize generative AI technologies and evidence-based instructional design principles. The role emphasizes collaboration,...