it support

What you’ll actually doTake over escalated tickets, chats and video calls that L2 couldn't closeDig into application errors: reproduce, analyse, diagnoseCheck customer data directly in the database (MySQL) to catch errors at the sourceWork with Postman, Slack and the support team to get to the root causePropose improvements to management based on the...

What you’ll actually do Take over escalated tickets, chats and video calls that L2 couldn't closeDig into application errors: reproduce, analyse, diagnoseCheck customer data directly in the database (My SQL) to catch errors at the sourceWork with Postman, Slack and the support team to get to the root causePropose improvements to management based on the...

What you’ll actually do Take over escalated tickets, chats and video calls that L2 couldn't closeDig into application errors: reproduce, analyse, diagnoseCheck customer data directly in the database (My SQL) to catch errors at the sourceWork with Postman, Slack and the support team to get to the root causePropose improvements to management based on the...

• ONLY FOR CANDIDATES ALREADY BASED IN PORTUGAL* Location: Fully Remote (within Portugal) Administrative Base: Porto – Douro area On-site Requirement: 1 day on-site per quarter Work Model: Remote (Portugal-based) About the Role We are looking for an experienced IT Support Level 3 / Technical Support Specialist to support a technical project focused on...

A fast-growing tech company in Lisbon seeks a Service Desk Operator to assist customers with queries via phone, email, and chat. This entry-level position requires a graduate in any discipline and at least one year of experience in Customer Service. You’ll work in a team-driven environment, ensuring quality standards and innovating solutions. Benefits...

An international organization in Porto is searching for a Compliance & ISO Specialist. This role is focused on ensuring compliance with ISO 9001 and ISO 27001 standards among others, and supporting audits. Candidates should have around 3 years of relevant experience and be fluent in Portuguese and English. Strong documentation skills and attention to detail...

An international organization in Porto is searching for a Compliance & ISO Specialist. This role is focused on ensuring compliance with ISO 9001 and ISO 27001 standards among others, and supporting audits. Candidates should have around 3 years of relevant experience and be fluent in Portuguese and English. Strong documentation skills and attention to detail...

An international organization in Porto is searching for a Compliance & ISO Specialist. This role is focused on ensuring compliance with ISO 9001 and ISO 27001 standards among others, and supporting audits. Candidates should have around 3 years of relevant experience and be fluent in Portuguese and English. Strong documentation skills and attention to detail...

An international organization in Porto is searching for a Compliance & ISO Specialist. This role is focused on ensuring compliance with ISO 9001 and ISO 27001 standards among others, and supporting audits. Candidates should have around 3 years of relevant experience and be fluent in Portuguese and English. Strong documentation skills and attention to detail...

An international organization in Porto is searching for a Compliance & ISO Specialist. This role is focused on ensuring compliance with ISO 9001 and ISO 27001 standards among others, and supporting audits. Candidates should have around 3 years of relevant experience and be fluent in Portuguese and English. Strong documentation skills and attention to detail...

Forvia is seeking a Local IT Support professional to maintain the interface between IT Shared Services and the Viseu/Nelas site in Portugal. You will manage site IT requests, implement local applications, and drive improvements in existing information systems to better support manufacturing operations.The role requires 2+ years of IT experience, degree in...

Sea Link in Faro, Portugal, is hiring a Computer Support Specialist to provide frontline IT support for clients. You will diagnose hardware, software, and network issues and explain technical information in plain terms.A bachelor's degree in computer science is preferred, with room for growth in a friendly environment. You will work with a collaborative team...

Sea Link in Faro, Portugal, is hiring a Computer Support Specialist to provide frontline IT support for clients. You will diagnose hardware, software, and network issues and work with a team to resolve them quickly.The role requires clear communication, a customer-focused mindset, and the ability to explain technical information in simple terms. A bachelor's...

Mercier Consultancy Group is seeking an Italian-speaking Customer Service Agent for Microsoft to join its IT support team in Athens, Greece. You will provide high-level technical assistance and handle inquiries via phone, email, and live chat, while maintaining detailed CRM documentation.The role offers relocation support and a competitive monthly salary...

A Rumos, empresa de formação e TI situada na Área Metropolitana do Porto, procura um profissional para atuar em Compliance, Proteção de Dados e Governança da Inteligência Artificial. A função envolve apoiar a elaboração de políticas RGPD e AI Act, acompanhar a conformidade, e atuar como ponte entre equipas e o DPO. Procura-se pessoa com boa...

Forvia seeks a Site Local IT Support to maintain the interface between IT Shared Services and the site, ensuring SLA adherence. You will collect requirements, implement local projects, and own system usage while coordinating training and procedures. The role covers 1st/2nd line support for critical applications, applying standards, and assisting with the IT...

Charm Connect in Lisbon, Portugal is seeking an entry-level Computer Support Specialist to join our team. This role offers hands-on experience in IT and a path to grow technical skills in hardware, software, and networking.Ideal candidates have a passion for technology, strong problem-solving abilities, and the ability to explain technical information...

Affinity, a Portuguese technology consulting company, is seeking a motivated Helpdesk - Technical Support Level 1 to join our Lisbon/Porto/Leiria teams. You will diagnose and resolve basic technical issues, focusing on Microsoft products and standard office tools, with strong emphasis on security awareness.You will work in a collaborative environment that...

Cross Border Talents seeks a French-speaking technical support specialist to assist a French fintech platform from Portugal. You will handle escalated tickets, reproduce and diagnose issues, and query the database to fix problems at the source, while collaborating with Postman, Slack and the support team.The role includes English language training, a hybrid...

Cross Border Talents is hiring a French-speaking support specialist to handle escalated tickets and incidents from Portugal. You will reproduce issues, diagnose root causes, and inspect data in MySQL to fix problems at the source.Training is conducted in English, and you will work with Postman, Slack, and the support team to improve processes. The role...