Empregos de itil em Braga

Ivy Partners is seeking a Service Delivery Management Specialist to lead incident, problem, change and request management across multi-entity environments. You will ensure SLAs are met and coordinate with product, market and operational teams. You will engage early in projects to define target operating models, manage escalations and drive improvements in...

Claranet Portugal is seeking a Service Desk Senior Team Leader to join our Lisbon-based internal team.You will lead a Service Desk for a financial sector client, manage daily operations, ensure SLA/KPI compliance, and drive continuous improvement.Strong ITIL knowledge, hands-on ITSM tool experience, and excellent client-facing communication are...

A Match Profiler está a recrutar um Service Delivery Management Specialist para Lisboa, em regime híbrido (2 dias presenciais/semana).O foco é assegurar a qualidade, continuidade e eficiência dos serviços de TI, trabalhando com equipas em França e na Índia.Procura-se profissional com forte experiência em IT Service Delivery Management, ITIL, e...

1 GLOBAL is seeking a proactive Incident Manager to own end-to-end incident handling across global services.You will investigate incidents, drive rapid restoration, and coordinate cross-functional teams during high-impact events.In this role, you will manage the full lifecycle from detection to RCA and action closure, while ensuring clear communications and...

A FAS - Sistemas de Informação, empresa na área das Tecnologias de Informação, procura um Team Leader - Service Desk IT para reforçar as suas equipas em Lisboa.O perfil inclui formação técnico profissional em TI e experiência em supervisionar equipas, assegurar o cumprimento dos níveis de serviço e manter a comunicação entre equipas.O horário...

Next Engineering in Lisbon is seeking an experienced ITSM professional to own incident and change management, ensuring critical services stay stable and disruptions are minimized.You will coordinate cross-functional teams during incidents and changes, implement ITIL-aligned ITSM practices, and drive improvements using Excel and Power BI dashboards. The role...

Consultor sénior com experiência em Gestão de Incidentes e Major Incidents, familiarizado com práticas ITIL / IT Service Management, capaz de coordenar incidentes end-to-end, gerir prioridades, mobilizar equipas técnicas e assegurar comunicação clara com stakeholders técnicos e de negócio. Capacidade crítica para análise dos incidentes dia a dia...

IT Service Manager to oversee incident and change processes, coordinate teams, maintain ITSM practices, and analyze data using Excel and Power BI.Requires ITIL and ServiceNow experience.

A Nimber, empresa de tecnologia com atuação internacional, procura um IAM Specialist para fortalecer a área de segurança. O papel envolve gerir acessos, realizar auditorias e colaborar com equipas de TRM, Run, Project e Evolution. Se tem experiência em IAM, IT security, ITIL e comunicação eficaz, junte-se a uma equipa dinâmica e internacional, com...

A Nimber, empresa de tecnologia com atuação internacional, procura um IAM Specialist para fortalecer a área de segurança. O papel envolve gerir acessos, realizar auditorias e colaborar com equipas de TRM, Run, Project e Evolution. Se tem experiência em IAM, IT security, ITIL e comunicação eficaz, junte-se a uma equipa dinâmica e internacional, com...

Shore procura um administrador de Tomcat com mais de 5 anos de experiência para dar suporte em ambiente z/OS e JVM. A posição exige liderança técnica, conhecimento de ITIL e capacidade de gerir incidentes complexos, com disponibilidade para rotação 24x7. A vaga é remota 100% (Portugal) e exige bom inglês. Experiência com IBM é valorizada e a...

Principais Responsabilidades Assegurar suporte técnico especializado a Apache Tomcat em ambiente z/OS;Diagnosticar e resolver incidentes, incluindo análise de logs, troubleshooting de JVM e problemas de performance;Realizar atividades de configuração, manutenção, atualização e implementação de soluções de contorno;Executar atividades programadas,...

BMC Software in Portugal seeks a Customer Success Manager to drive post-sale customer experience from a remote base, with occasional travel as needed. You will build CSPs, drive adoption, and help customers realize benefits from BMC solutions. Required are 3+ years in customer success or service delivery, advanced German, and experience driving adoption of...

Cognizant is seeking a Senior ServiceNow Technical Consultant to lead technical deployments of cloud-based ServiceNow solutions from Spain or Portugal. You will develop modules, configure the platform, and deliver high-quality solutions across the full project lifecycle while working remotely. The role requires 5+ years of hands-on ServiceNow experience,...

stow, located in Ovar, Portugal, is seeking an L2 Core Systems Support Engineer to restore services quickly, resolve incidents, and reduce repeat issues. The role covers core infrastructure services, collaboration with L1/L3 teams, and external partners to maintain system stability and enable continuous improvement. The ideal candidate has a IT degree,...

Stuck in the same project for far too long? Tired of working with outdated technologies? Feeling disconnected from your company? Then are you ready to take your next step? It’s no coincidence that we have 8 internal programmes designed to boost your career and put you at the forefront of the biggest projects. Take ownership of IT incident and change...

Empa-T is seeking a Cloud Infrastructure Engineer to join an international project and serve as the escalation point between Support and Infrastructure teams. You will own complex issues through to resolution and help improve cloud and workplace technologies. You will work with Azure IaaS/PaaS, Microsoft 365, Entra ID, SQL databases, PowerShell, and ITIL...

BMC Software, Inc. is seeking a Lead Customer Success Manager (CSM) for Portugal. This role can be based remotely in Portugal, with travel as needed to support customers. You will drive post-sale success, adoption, and growth, building CSPs and leveraging Gainsight to track KPI progress. The ideal candidate has at least 3 years in CSM or service delivery...

Inetum, a European leader in digital services, seeks an Application Support Specialist in Braga to manage and support critical business applications in production, ensuring stability, availability and performance with ITIL-aligned processes.You will collaborate with Development and Infrastructure teams and Service Providers, handle incident resolution,...

Principais Responsabilidades: - Assegurar suporte técnico especializado a Apache Tomcat em ambiente z/OS; - Diagnosticar e resolver incidentes, incluindo análise de logs, troubleshooting de JVM e problemas de performance; - Realizar atividades de configuração, manutenção, atualização e implementação de soluções de contorno; - Executar...