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Application support as400
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Application Support As400
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Lisbon, Portugal act digital EMEA - Alter Solutions Tempo inteiroMain Tasks: - Provide L1/L2 support to application, system and batch related issues on the respective AS400 [ primary], Unix/Windows [secondary] environments used by the different domains in Wealth Management - Monitor Production batches and infra components. - Ensure batch related issues are attended and resolved on time - Escalate timely to Head of APS on...
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Production Support AS/400
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Production Support As/400
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Production Support AS/400
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Lisbon, Portugal act digital Tempo inteiroJob Description:Part of Wealth Management APS (Application Production Support), the position handles IT Production Support on AS/400 activities. Candidate will play a major role in handling Incidents, BAU service requests, Infra Maintenance activities.Main Tasks:• Provide L1/L2 support to application, system and batch related issues on the respective AS400...
Application Support AS400
Há 2 horas
Main Tasks: • Provide L1/L2 support to application, system and batch related issues on the respective AS400 [ primary] , Unix/Windows [secondary] environments used by the different domains in Wealth Management • Monitor Production batches and infra components. • Ensure batch related issues are attended and resolved on time • Escalate timely to Head of APS on possible risks, escalation matters and management issues • Adhere to Service Level objective target and roadmap. • Review and create application Support knowledge articles. • Ensuring that all production deliverables are aligned with bank standards and best practices. • Identify and propose automation wherever possible to improve system availability, productivity, and performance Technical Skills: • AS400 and Unix troubleshooting skills • Strong knowledge on SQL queries, data analysis • Familiar with Production support tools like ServiceNow and JIRA is a plus • Core Banking (Olympic / Transact / others) • ITIL
