Systems Engineering Analyst

2 semanas atrás

LindaaVelha, Lisboa, Portugal Nestle Operational Services Worldwide SA Tempo inteiro

RESUMO DA POSIÇÃO

Local:
Linda-a-Velha, Portugal

Empresa:
Nestlé

Full-Time

A OPORTUNIDADE
Trabalhar na Nestlé significa que te irás juntar à maior multinacional de alimentação e bebidas do mundo. O nosso propósito é melhorar a qualidade de vida dos nossos consumidores, contribuindo para um futuro mais saudável.

Para integrar a equipa de IT, procuramos um
Systems Engineering Analyst.

Serás responsável por colaborar com as diferentes equipas de IT no apoio, resolução e deteção de incidências relacionados com a infraestrutura e as aplicações de IT, colaborar com o IT Lead no estudo e análise da implementação de novas tecnologias, e testar as infraestruturas após a implementação.

A tua principal responsabilidade irá incidir na área dos servidores e infraestruturas, incluindo virtualização e backup em ambientes Windows e Azure.


O QUE VAIS FAZER

Projetos de IT

  • Colaborar na análise de novas tecnologias para cobrir novas necessidades de IT ou para melhorar a qualidade do serviço informático;
  • Participar e tomar as medidas adequadas para realizar os projetos de IT previstos;
  • Conhecer as tendências e os novos produtos de IT no mercado relacionados com a tua área;
  • Preparar documentação e formação para os utilizadores finais, se for caso disso, e para a equipa de suporte e IT On Site Coordinators;
  • Efetuar testes de compatibilidade da solução da infraestrutura de IT (PCs, servidores e redes) com a infraestrutura local e as necessidades do negócio.

Colaboração com a equipa de IT

  • Dar apoio à equipa de suporte de IT;
  • Estabelecer contactos com os fornecedores de software e hardware para resolver incidências;
  • Preparar documentação e formação para a resolução de incidências, problemas e projetos.

Resolução de problemas

  • Prestar apoio de 3o nível e encaminhar o problema para outras equipas de suporte de IT quando necessário. Colaborar com o responsável da área para definir soluções para os problemas de IT;
  • Estabelecer contactos com fornecedores de software e hardware para resolver incidências.

Segurança

  • Colaborar com o responsável da área do software necessário para implementar as normas de segurança da Nestlé;
  • Colaborar na definição do teste do "Disaster Recovery Plan" na respetiva área.

ÉS QUEM PROCURAMOS?

  • Formação académica superior em Informática ou áreas relacionadas ou Experiência equivalente;
  • Excelente conhecimento do software/hardware do negócio na sua área;
  • IS/IT Incident Management Process
  • IS/IT Problem Management Process;
  • Conhecimento de Infraestrutura relacionado com a sua responsabilidade;
  • Bom nível de Inglês (oral e escrito).
  • Capacidade de trabalho em equipa em torno de um ambiente multicultural.

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