IT Coordinator

2 semanas atrás


Lisboa, Lisboa, Portugal iTechScope Recruitment Tempo inteiro
IT Manager

  • 3 weeks ago
Permanent

Lisbon


On behalf of our client, a leading Customer Care Company in Portugal, we are currently looking for a passionate
IT Coordinator, to join its IT team in Lisbon.


Your day-to-day

  • Coordinate the IT team, following the strategy agreed with the General Management
  • Define the Information Systems (IS) strategy and the implementation
  • Define the network, systems and security infrastructure architecture
  • Operationalize and transpose campaigns agreed with clients into the IT system, and conduct client meetings for designing solutions
  • Perform and ensure preventive and corrective maintenance of systems & technologies, including but not limited to Altitude Software, networks, CPD or others to be implemented in the future
  • Propose IT/IS strategies in accordance with operational and business needs and proceed with their implementation
  • Ensure the permanent and correct function of IT/IS
  • Ensure the compliance with the service levels that the Company needs to fulfill towards its customers
  • Ensure that the Team carries out corrective and preventive maintenance on IT equipment, in accordance with contracts and instructions
  • Ensure the correct function of IS and propose strategies and solutions for innovation and availability improvement
  • Management of IT projects adopted by the Company
  • Participate in the recruitment and selection of the IT team, particularly in performance assessments, in accordance with the Company policies

What you will need

  • Proven experience working with Altitude Software
  • 8+ years of work experience; experience in a similar position can be a plus
  • Fluency in Portuguese and English
  • Degree in Informatics or related area
  • IT Certifications is a plus

We love your personality if you have
- great leadership skills
- strategic mindset and resilience
- strong communication and interpersonal skills
- great attention to detail
- excellent organizational and coordination abilities

What's in it for you

  • Excellent work environment
  • Opportunities for career development
  • Work with interesting & innovative projects
  • Dynamic & young teams
  • Excellent location, close to public transport

Vicky Stergiou:

Principal Consultant

REFERENCE:
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