Italian Technical Support Agent

1 semana atrás


Lisboa, Lisboa, Portugal Work International Tempo inteiro
Italian Technical Support- Lisbon, Portugal

Our Client Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services.

They operate in 88 countries, serving 170 markets, and have employees worldwide. You will be part of an extremely driven team in awesome Portugal

Job description


As a technical support agent, your job, together with your team, is to help users with sales, general inquiries, and technical support questions via phone/email/chat / social/social messaging channels.


Part of your daily activities will be:

  • Resolving technical inquiries and troubleshooting the online marketing platform in a B2Benvironment;
  • Using judgment in defining solutions for clients and adapting existing processes and methods to craftalternative solutions;
  • Using basic coding and debugging skills for problem analysis;
  • Understand the business goals of the clients and support them through a chat system providingsolutions in a timely fashion;
  • Achieve strong customer satisfaction with a focus on quality and results.
Requirement

Fluent in the Italian language in both speech and writing;
Good knowledge of English is required;
Technical profile;
Experience in technical troubleshooting (meritorious but not required);

Excellent communication skills:
oral, written, listening skills;
Proactive and fast learning ability;
Ability to multitask and work under pressure;
EU citizenship or work permit for Portugal;

What you are offered Complete relocation package that includes: refunded airline ticket + free accommodation in their company apartment throughout the employment;
Fixed monthly salary + bonus;
A contract focused on a long-term relationship;
Free Portuguese language lessons;
Private Health Insurance;
Professional growth & development opportunities;
Special HR team organizing events, sports tournaments, parties & trips;
Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc;

Advantages of Portugal


Living in Portugal offers many benefits: a warm climate, the Atlantic Ocean, mountains nearby, low crime and a relatively low cost of living.

Here, medicine and education are well developed and residents are offered tax exemption.
Since most Portuguese speak English, you do not need to be fluent in Portuguese to live there.
Employers must also pay employees a meal allowance for each working day. Our customer pays for it with a special card or ticket that makes the meal allowance tax-free.

Welcome with your application

#J-18808-Ljbffr

  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Italian Technical Support - Lisbon, PortugalOur ClientOur client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have employees worldwide. You will be part of an extremely driven team in awesome...


  • Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

    Technical Customer Support in Lisbon (Italian Market)Is Italian your first language?Do you want to live in Lisbon?We are looking for Italian speakers to provide quality Customer Service for the best search engine in the world.Solve consumer's doubts and general inquiries while empowering your technical skills and building long-lasting relationships with...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you proficient in Italian and passionate about assisting customers with technical issues? We're seeking an Italian-Speaking Technical Support Representative to join our team in Lisbon. Technical expertise is essential for this role, and for candidates relocating, we offer a comprehensive relocation package covering flight tickets to Lisbon and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Are you fluent in Italian and passionate about providing technical assistance? Do you have a knack for troubleshooting and a desire to help customers resolve their technical issues? If so, we have an exciting opportunity for you to join our team as an Italian-Speaking Technical Support Representative in Lisbon. Technical experience is a must for this role,...


  • Lisboa, Lisboa, Portugal City Job Offers Tempo inteiro

    Italian-Speaking Customer Support Agent in LisbonFulfill your dream and find a job in Portugal today Are you looking for a job helping people in sunny Lisbon?Italian-speaking Customer Advisor in LisbonWe have a great opportunity for Italian speakers with good communication and interpersonal skillsAbout the Company:Work for the leading banking group in...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Customer & Technical Support – Italian speaker in Lisbon Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native Italian speaker? Then, work as Customer & Technical Support What is waiting for you:Work location:Lisbon – one of the best and sunniest places to live in Europe; Full...

  • Technical Support Agent

    1 semana atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Our client is a leading BPO company with a global presence, and they are expanding their technical support team in Lisbon. As a Technical Support Agent, you will play a crucial role in assisting German-speaking customers with their technical inquiries and ensuring a positive experience. Responsibilities: Provide excellent technical support via phone, email,...

  • Technical Support Agent

    1 semana atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Our client is a leading BPO company with a global presence, and they are expanding their technical support team in Lisbon. As a Technical Support Agent, you will play a crucial role in assisting German-speaking customers with their technical inquiries and ensuring a positive experience. Responsibilities: Provide excellent technical support via phone, email,...

  • Customer Support Agent

    1 semana atrás


    Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon.Position: Customer Support AgentLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES: Identify issues the clients are...


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    Italian-speaking Customer Support Agent in Lisbon, PortugalJob details:LocationLisbonDiscipline Customer ServiceReference36622Contact NameSara PatoJob description:Italian-speaking Customer Support Agent in Lisbon, PortugalAre you an Italian-speaking customer service enthusiast, looking for a new challenge in the beautiful, popular capital of Lisbon? Then...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Exciting International Opportunities in Lisbon Position: Customer/Technical Support AgendLocation: Lisbon, Portugal (on site)Starting Date: 28/06/2024Requirements (mandatory)Fluent in Spanish (native speakers)Fluent in English (C1)Experience in online technical support (1year)EU citizenship or portuguese residence cardWhat We Offer:Competitive salary and...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Exciting International Opportunities in Lisbon Position: Customer/Technical Support AgendLocation: Lisbon, Portugal (on site)Starting Date: 28/06/2024Requirements (mandatory)Fluent in Spanish (native speakers)Fluent in English (C1)Experience in online technical support (1year)EU citizenship or portuguese residence cardWhat We Offer:Competitive salary and...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Exciting International Opportunities in Lisbon Position: Customer/Technical Support AgendLocation: Lisbon, Portugal (on site)Starting Date: 28/06/2024Requirements (mandatory)Fluent in Spanish (native speakers)Fluent in English (C1)Experience in online technical support (1year)EU citizenship or portuguese residence cardWhat We Offer:Competitive salary and...

  • Customer Support Agent

    1 semana atrás


    Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit an Italian-speaking Customer Support Agent for their offices in Lisbon.Position: Customer Support AgentLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES: Identify issues the clients are...


  • Lisboa, Lisboa, Portugal Planet Paymet Tempo inteiro

    Technical Support Specialist (Italian) page is loaded Technical Support Specialist (Italian) Apply remote type Hybrid locations Lisbon - Portugal time type Full time posted on Posted 30+ Days Ago job requisition id 1658 About Us: The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Italian speaking Technical Support Advisor in Lisbon For a people-driven global company that delivers customer experience solutions to some of the worlds best brands, providing multilingual customer experience management globally to diversified client base across all stages of the customer journey, we are looking for an enthusiastic and motivated ITALIAN...


  • Lisboa, Lisboa, Portugal Multilingual Jobs Worldwide Tempo inteiro

    We are hiring a remarkable Italian-speaking Sales Agent in Lisbon, Portugal to join our stellar team at Multilingual Jobs Worldwide in Lisboa.Growing your career as a Full Time Italian-speaking Sales Agent in Lisbon, Portugal is a fantastic opportunity to develop exceptional skills.If you are strong in cooperation, creativity and have the right drive for the...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    As an Order Support Agent fluent in Italian, you'll be responsible for overseeing customer orders for a company, ensuring efficient processing and problem resolution. Your key tasks will involve monitoring order statuses, addressing order-related issues, and devising support strategies to boost customer satisfaction and meet business goals.Work type:...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Working hrs: 40 hrs p/week between Monday to Friday: 08:00-20:00 and Weekends: 08:00-17:00, Days Off: 2 Days RotationalRelocation: flight reimbursement + subsidised room in company apartment in Lisbon for rent of 280 euro p/mThe Company Our client is a global outsourcing partner - they currently operate in over 35 different countries worldwide. For their...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Are you a native Italian speaker looking for your next career path as a Technical Support for Microsoft?The cloud business interests you?Then, grab this job opportunity and apply todayIn this role, your main responsibilities will be to support deliveries and work with customers to resolve technical customer issues on the Partner Center Platform.Whoever you...