Operations Assistant

1 semana atrás

Lisboa, Lisboa, Portugal YLD Tempo inteiro

Operations Assistant (Lisbon-based)

Location:
Lisbon, Portugal

Department:
People & Ops

Work Type:
Permanent

About YLD
Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them.

YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement.

We have offices in London, Lisbon, and Porto.

About The Role
We are currently looking for an Operations Assistant to help shape and run our office in Lisbon. We need a proactive, collaborative and highly organised individual to support our fast-growing team here


This person will be responsible for supporting a number of areas, including, but not limited to, the responsibilities listed below.


You'll be responsible for:

  • Be the first point of contact for the Lisbon office operations and processes;
  • Provide admin and operational support to the People and Ops team across the entire employee life cycle (from onboarding to offboarding);
  • Monitor office processes and policies in place to improve operational efficiency;
  • Manage office provisions and stock, reviewing and tracking inventory;
  • Manage relationships with service providers;
  • Maintain a safe and secure working environment by managing Health and Safety;
  • Organise and assist with team/company events;
  • Coordinate meetings, appointments, and travel arrangements;
  • Facilitate internal employee communications;
  • Reception cover;
  • Adhoc office duties.

You'll have the following knowledge and experience:

  • Excellent written and verbal communication skills in Portuguese and English
  • you'll need to be communicating with all areas of the business;
  • Experience with overseeing office operations, supplies, and equipment;
  • Excellent time management skills and ability to multitask and prioritise work;
  • Great attention to detail, with strong analytical and problemsolving skills;
  • Ability to anticipate needs and take initiative;
  • Strong organisational and planning skills in a fastpaced environment;
  • A creative mind with an ability to suggest improvements.

You'll be expected to be:

  • Collaborative and work well within a team;
  • Enthusiastic and driven you'll need to have a 'cando' attitude;
  • Keen to grow your career and develop in the role;
  • Comfortable in assisting outside your direct responsibilities; using initiative across all areas of your role;
  • Friendly, empathetic and approachable;
  • A genuine believer in diversity, inclusion, and fairness for all;
  • Legally able to live and work in Portugal.

As well as the chance to work with a forward-thinking, ethical, and fun group of people, you'll also get:

  • Company Private Health care
  • Enhanced fully paid maternity and paternity leave for up to 6 months
  • 25 days annual holiday (excluding Public Holidays)
- €2000 annual allowance for Training/Conferences
- €300 annual allowance for additional hardware

  • Mental Health support: access to Spill app
  • Meditation/Sleep support: Headspace or Calm app subscription
  • Bonus (depending on Company performance and results)
  • Company laptop
  • Generous referral schemes

Our typical Recruitment Process looks like this:

  • 1st Interview with someone from the Talent team (30/45 mins)
  • 2nd Interview with our People & Ops Manager and Finance Manager (~1h)
  • Final conversation with our People & Ops team (~30/45 mins)

We live and breathe our values, and know you will too:

  • Growing every day
  • Including everyone
  • Relationships built on honesty and ethics
  • Inspiring solutions
  • Winning together
  • We're an equal opportunity employer and value diversity of all kinds. We don't discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability status. Likewise, we also offer a remotefirst working environment, meaning that flexible working and worklife balance come as standard for all employees._

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