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Cloud Operations Technician F/m/nb

3 meses atrás

Braga, Braga, Portugal Cegid Tempo inteiro

About us :
Come and experience a variety of jobs, join us

Cegid is an international group with over 4,400 employees in more than 20 countries who support professionals in the fields of accounting, payroll and human resources, ERP, taxation and retail.

Cegid designs useful and innovative management solutions for its customers, in order to become their preferred partner by understanding their business and the issues at stake so that customers can turn their challenges into opportunities.


Cegid's values:
engage together, be inspired by our customers and always explore.
Every story is different within Cegid, it's up to you to create your own

Position description:

Business Line:

Cloud

Job title:

Cloud Operations Technician F/M/NB

Type of contract:

Permanent contract

Job description:

The challenge we have for you:

  • Managing monitoring alerts, according to procedures and defined processes.
  • Incident management: detection through monitoring tools, troubleshooting, resolution or escalation according to defined matrix.
  • Contribution to service improvements: existing documentation updates and / or new creation, propose automation options.

Profile:

  • Motivation to learn and to grow in the Cegid organization.
  • Any previous experience in the following technologies will be a plus: Citrix, IIS, Linux, Microsoft Azure, Scrum, SQL, Oracle, VMware, Windows Server.
  • Proactive and willing to work with multiple technologies and platforms.
  • Good attitude and communication skills.
  • Good English professional speaking is required. French is a plus.

Advantages:

  • Annual bonus based on the achievement of goals;
  • Hybrid and flexible work model;
  • 25 days of vacation per year;
  • Health insurance;
  • Access to online learning platforms and in house academy;
  • Opportunities for training and certifications;
  • Integration into a dynamic, enthusiastic, and continuously growing team;

Education level required:

3- Bachelor

Level of experience required:

Less than 3 years

Languages:

English (2- Advanced)

Position location:

Job location:

Europe, Portugal

Location:

Braga