Support Manager

1 semana atrás


Porto, Porto, Portugal Integer Consulting Tempo inteiro
We're looking for a
Support Manager with strong communication skills and a sense of responsibility and teamwork.

Main Roles:

  • Organisation, implementation and maintenance of (IS) support
  • Coordination of support teams
  • IS Service management
  • Coordination with the project teams
  • Coordination of wiki sites, collaborative sites or social networks
  • Followup of service quality
  • Management and followup of user requests
  • Guidance regarding the use of information systems
  • Management of incidents related to information systems; organisation of the reporting
  • Conception and organisation of user documentation for information systems
  • Conception and management of IS and ICT trainings
  • Participation in user, service and project meetings
  • Elaboration and implementation of relevant support processes

Required skills:

  • Knowledge in end user assistance or support of information systems
  • Good knowledge of ITIL
  • Ability to give presentations
  • Ability to participate in multilingual meetings, good communication skills
  • Leadership capability
  • Ability to participate in multilingual meetings
  • Ability to understand, speak and write English (C1)
INTEGER exists because we believe in people, talent and technology. Our mission is to create the right teams for each technological project, opening doors in reference companies. We promote a participative and inclusive culture, where everyone is recognised for their talent. If you identify with this and feel you have what it takes for this position, don't hesitate to apply.

***
Danielson Ribeiro:Talent Acquisition Specialist
  • Client Support Manager

    1 semana atrás


    Porto, Porto, Portugal Dukascopy Europe IBS AS Tempo inteiro

    DUKASCOPY EUROPE IBS AS is looking for self-employed persons with different languages for client support manager position Requirements: Fluent in Spanish or Portuguese or Italian or French/Arab or Polish languages Fluency in English Higher education students are welcomed Computer literacy Accuracy and punctuality Client communication experience Be...


  • Porto, Porto, Portugal Carglass Tempo inteiro

    A Carglass Portugal faz parte do Grupo Belron, Multinacional Líder mundial no setor da reparação e substituição de vidro automóvel e encontra-se neste momento a recrutar um Procurement & Network Support Manager.Funções: Garantir que a estratégia de Procurement e Network Support está alinhada com as necessidades de negócio, assim como garantir o...

  • Operations Manager

    1 semana atrás


    Porto, Porto, Portugal Adecco Tempo inteiro

    Operations Manager | Customer Support Porto Operations Manager | Customer SupportPorto Porto, Porto District, Portugal Operations Manager | Customer Support Operations Manager | Customer SupportPorto Porto, Porto District, Portugal Operations Manager | Customer Support Porto Call Center, Apoio Ao Cliente Ref: We are looking for an Operations Man ager fluent...

  • It Support Engineer

    1 semana atrás


    Porto, Porto, Portugal Carreira@Pixida Tempo inteiro

    For one of our automotive premium partners, we are looking for support in the integration of an identity access management (IAM) IT system. You will work in an international team with other technicians, engineers and managers. The aim of this project is to ensure the conversion of the individual systems of the partner and the technical support in the long...


  • Porto, Porto, Portugal Global Blue Tempo inteiro

    Nature and aim of the position As Application Support Engineer you will work in the Integration Support team which is part of Technical Account Management for Global Accounts . We are responsible for providing technical support to our biggest global merchants ("Global Accounts"), their IT partners and, internally, their assigned Technical Account...

  • It Support Manager

    1 semana atrás


    Porto, Porto, Portugal Five9 Tempo inteiro

    Responsibilities: Lead a team of support staff through daily support and project management tasks to ensure high quality and timely service is provided within the EMEA region. Serve as the main IT business partner for the Five9 Porto, Portugal office leadership and other business partners. Provide support services to Five9 employees with technical problems...


  • Porto, Porto, Portugal Grabjobs Portugal Tempo inteiro

    Application Support Engineer page is loaded Application Support Engineer Apply locations Portugal - Porto time type Full time posted on Posted 30+ Days Ago job requisition id JR Nature and aim of the position As Application Support Engineer you will work in the Integration Support team which is part of Technical Account Management for Global Accounts . We...


  • Porto, Porto, Portugal Planet Paymet Tempo inteiro

    Application Support Engineer page is loaded Application Support Engineer Apply remote type Hybrid locations Porto - Portugal time type Full time posted on Posted 2 Days Ago job requisition id JR07225 Role :Application Support Engineer Function:Product & Technology Location:Porto Reporting to : Hugo Martins, Engineering Manager The payments market is the most...

  • Country Manager

    1 semana atrás


    Porto, Porto, Portugal Robert Walters plc Tempo inteiro

    International Foodservice Company is currently searching for its Country Manager to develop theiroperations on the Portuguese market About the Country Manager role The Country Manager will strategically provide support in managing and coordinating technical,contractual, and administrative activities of projects on a national scale, leveraging their...

  • IT Support Manager

    1 semana atrás


    Porto, Porto, Portugal Five9 Tempo inteiro

    Responsibilities: Lead a team of support staff through daily support and project management tasks to ensure high quality and timely service is provided within the EMEA region. Serve as the main IT business partner for the Five9 Porto, Portugal office leadership and other business partners. Provide support services to Five9 employees with technical...

  • Field Service Support

    1 semana atrás


    Porto, Porto, Portugal Jolera Inc. Tempo inteiro

    Who We AreJolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.We've helped transform hundreds of MSPs & solution providers worldwide With our collection of...


  • Porto, Porto, Portugal Sword Health Tempo inteiro

    The Operational Escalation Manager manages a team dedicated to identifying and resolving unreported and escalated issues within the organization that have surpassed traditional support channels. This role goes beyond support issues and manages unreported problems across various departments and all products, such as the PTs' portal, onboarding, devices, and...

  • Commercial Manager

    1 semana atrás


    Porto, Porto, Portugal MoonLake Immunotherapeutics Tempo inteiro

    Job Purpose The Commercial Manager supports the Commercial function at MLTX through analytics, research and project management activities. The Commercial Manager will act as a central hub for cross functional commercial communication as well as playing a key role in the development and execution of key projects.Key Accountabilities:Analyse claims and...

  • Service Manager

    1 semana atrás


    Porto, Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreiraEncontramos 34 vagas para Vagas de emprego service-managergerman-speaker .Listando de 1 até 30 Função: Service Manager - German speakerEmpresa: AubayTipo: n/dContrato: Contrato a termo, Contrato sem termo, Prestação de ServiçosLocalidade: LisboaFunção: Project Manager (Spanish Speaker)Empresa:...

  • Revenue Manager

    1 semana atrás


    Porto, Porto, Portugal Grupo Torel Boutiques Tempo inteiro

    Torel Boutiques is a leading Boutique Hotel collection in Portugal, with four hotels and three restaurants in Lisbon and Porto. To support our Sales Department with market analysis, price strategies and revenue management, we are looking for a qualified and motivated Revenue Manager (M/F) The Torel Boutiques Revenue Manager reports to the Director of Sales....

  • Revenue Manager

    1 semana atrás


    Porto, Porto, Portugal Torel Boutiques Tempo inteiro

    Torel Boutiques is a leading Boutique Hotel collection in Portugal, with four hotels and six restaurants in Lisbon and Porto. To support our Sales Department with market analysis, price strategies and revenue management, we are looking for a qualified and motivated Revenue Manager. The Torel Boutiques Revenue Manager reports to the Director of Sales. He/she...

  • Cloud Support Analyst

    1 semana atrás


    Porto, Porto, Portugal SERgroup Holding International GmbH Tempo inteiro

    Interested in the latest technologies? Do you want to help shape the digital age? Are you curious about the IT industry and want to advance your career? Then join our team and help us innovate the cloud world The Cloud Support Analyst role is for people who are passionate about helping others. You will communicate with our Cloud Manager and customers in a...

  • HR Support

    1 semana atrás


    Porto, Porto, Portugal timeframe Tempo inteiro

    HR Support & Office ManagementWe are looking for a reliable HR Support & Office Manager to join our team in our Matosinhos office.Your duties: Updating HR database and processing employees' requests Maintaining employee records and accounting documentation (soft and hard copies) Prepare employment contracts and facilitate employee onboarding/offboarding...

  • Operations Manager

    1 semana atrás


    Porto, Porto, Portugal Adecco Tempo inteiro

    Operations Manager | Customer Support Porto Operations Manager | Customer SupportPortoPorto, Porto District, Portugal Operations Manager | Customer SupportOperations Manager | Customer SupportPortoPorto, Porto District, Portugal Operations Manager | Customer Support Porto Call Center, Apoio Ao Cliente Ref: We are looking for an Operations Man ager fluent in...

  • Project Manager

    1 semana atrás


    Porto, Porto, Portugal Nordex Group Tempo inteiro

    Project Manager Technical Support / Retrofit (m/f/d)Porto Porto, Porto District, Portugal YOUR TEAM The Service Engineering department takes care of the service life of the wind turbine. In particular, the Service Fleet Improvement group is responsible for the- level technical support process and supervises it also on the tool side. If there is a need for...