Manager Customer Financial Services

1 semana atrás

Porto, Porto, Portugal Fedex Group Tempo inteiro

Positie samenvatting:

To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently.

Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

  • Directing, coaching and developing team leaders and team members to ensure they provide highest possible service in a safe and compliant operational environment
  • Educating your team on current processes and procedures, targets and goals
  • Making sure all activities are in line with company goals and regulatory requirements
  • Overseeing operational projects and initiatives to ensure planned results are delivered on time and within budget
  • Managing and controlling your station's costs and budget
  • Leading continuous optimisation and improvement of business processes
Ensuring your station's accurate and timely reportingWhat do you bring with you:

  • Experience in a leadership role (3-5 years)
  • General undergraduate degree (e.g. Bachelors Degree); Relevant Professional Qualifications preferred
  • Excellent analytical skills, and the ability to plan and organise meticulously
  • Strong communication and social skills and ability to present to a wide audience confidently
  • Excellent interpersonal skills
  • Experience with leading / delivering projects

Excellent judgement and decision-making skillsWhat do we offer:

  • Attractive compensation package
  • Training to get you started and on-the-job learning opportunities
  • Extensive learning resources to further develop your skills and knowledge
  • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
  • Employee Assistance Program for you and your family in difficult life situations
  • Employee reduced-rate shipping
  • Great career opportunities
  • FedEx is one of the worlds most admired companies and trusted brands year after yearBring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.
Leadership Skills; Planning & Organizing Skills; Judgement & Decision Making Skills; Interpersonal Skills; Problem Solving SkillsJob Responsibilities:
Ship to Collect; GCI; Credit and Collections; Disputes; Cash Applications; Billing
Additional Information Boekingsdatum: 17-May-2024Sluitingsdatum: 14-Jul-2024FedEx hecht het grootste belang aan zijn filosofie waarin mensen op de eerste plaats komen.

Als werkgever met een gelijkekansenbeleid zijn we toegewijd aan een divers en inclusief personeelsbestand waarin we iedereen groeimogelijkheden biedenOns bedrijfFedEx Express is een van 's werelds grootste express transportbedrijven en werd herhaaldelijk door het tijdschrift 'Fortune' geselecteerd als een van de 10 meest bewonderde bedrijven ter wereld.

FedEx levert zijn klanten dagelijks transport- en bedrijfsoplossingen in meer dan 220 landen en gebieden over de hele wereld.

We kunnen dit wereldwijde netwerk bedienen dankzij ons uitstekende team van FedEx-teamleden, die de taak hebben om elke FedEx-ervaring gedenkwaardig te maken.

Onze filosofieDe People-Service-Profit-filosofie (PSP) beschrijft de principes die van toepassing zijn op elke beslissing, elk beleid of elke activiteit van FedEx.

FedEx draagt zorg voor onze mensen; zij leveren op hun beurt de onberispelijke service die onze klanten verwachten, die ons dan weer voorzien van de nodige financiële middelen om onze toekomst veilig te stellen.

We benutten de People-Service-Profit-filosofie als een positieve factor voor het bedrijf door de cirkel te sluiten en onze winsten terug te geven aan het bedrijf en te investeren in onze mensen.

We hebben ons succes in de branche te danken aan onze mensen.

Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten.

Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf.
Onze cultuurWe hebben ons succes in de branche te danken aan onze mensen.

Onze PSP-filosofie creëert een werkomgeving waarin teamleden worden aangemoedigd om innovatief te zijn bij het leveren van de best mogelijke dienstverlening aan onze klanten.

Wij zorgen voor hun welzijn en waarderen hun bijdragen aan het bedrijf.#J-18808-Ljbffr

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