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Customer Advisor for Seb Group
4 meses atrás
Location
- Lisbon, Portugal
Language - Italian***
Description:
Why joining us
Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day.
We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving the performance every day.
If you love helping others and have a natural curiosity, we are a perfect match.Grow with us, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
What you'll be doing at Webhelp
As an
Italian-Speaking Customer Advisor for SEB Group, you will:
- Review requests, make appropriate decisions, and process accordingly
- Demonstrate the ability to analyze information and solve problems
- Indexation & electronic archiving in our document management tool.
- Work on continuous improvement for customer satisfaction
We'll be a great match if you:
Have a high level of Italian (written and oral) and fluent in English (B2):- Having previous customer experience is a plus
- Have excellent verbal and writing skills coupled with a formal and diplomatic stance
- Are proactive, selfmotivated, and a great team player
- Are nonEU residents, it is mandatory to have a valid work permit.
What we offer you:
- Strong compensation package (14 monthly payments per year plus bonus)
- Monthly meal allowance paid in voucher card (net)
- Private Health Insurance (after 6 months)
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural Project
- Flexible Schedule from Monday to Saturday
- Work in a diverse environment with people from over 75 nationalities
- Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
- We promote intercompany mobility to work at any of our sites around the world
- Workplace
:Work onsite in Lisbon, Portugal
Webhelp has been a rewarding experience, full of challenges and many positive comments from our customers. I like being myself in the personalized and quality service I provide." -
Samantha Oliveira - Customer Advisor
Who we are
Webhelp
is a French multinational BPO company that is making business more human for the world's most exciting brands. By choosing**
Webhelp,** you will be part of a community of over 120,000 game-changers from more than 140 locations in 60 countries.
Join us at
Webhelp **and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects for some of the most progressive B2C and B2B brands worldwide.
If this sounds like you, join us
Webhelp is an equal opportunity employer.