Client Services Officer
2 semanas atrás
Lisboa?
É nativo ou fluente em francês?
Venha juntar-se a uma das maiores empresas internacionais na área dos seguros pessoais, profissionais e industriais como
Gestor de Clientes - Fluente em Francês (M/F) para a zona de Lisboa.
MISSÃO:
Como Oficial de Serviço ao Cliente:
- Avalia e gere as reclamações dos clientes.
- Estabelece ligação com companhias de seguros, clientes e prestadores de serviços via telefone e correio electrónico.
- Coordena o processo de facturação directa com os fornecedores internacionais.
- Trata de uma carteira de clientes com expatriados estacionados em todo o mundo.
- Regular os custos dos cuidados de saúde para segurados e terceiros.
- Processar reclamações electrónicas e facturação.
PERFIL REQUERIDO:
- Experiência anterior no sector dos seguros ou da medicina é uma maisvalia, e no ambiente internacional.
- Fluente em francês.
- Bons conhecimnetos em Inglês.
- Boa capacidade de comunicação e de trabalho em equipa.
- Disponibilidade para trabalhar de Segunda a Domingo com folgas rotativas, no horário das 8h às 17h.
Oferta:
- Contrato directo com o cliente.
- Pacote salarial mensal médio de 1300€ brutos (salário base + subsídio de alimentação + subsídio de transporte);
- 180€ de bónus acada 4 meses;
- Bónus anual de 150€;
- Seguro de Saúde;
- 2 dias de teletrabalho por semana;
Gigroup.
Com/politica-de-privacidade/
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