Sales Trainer
1 semana atrás
Training & Quality
Location
- Porto, Portugal***Job Title:Sales Trainer (English and Portuguese)
Job Description:
The Sales Trainer coordinates training activities and coaching activities that will help maximize our sales team's performance.
Sales Trainer responsibilities include mentoring new salespeople, designing individual and team training courses and preparing educational material.
To be successful in this role, he/she should have a good understanding of sales techniques and the ability to motivate employees of varying seniority.
Ultimately, the Sales Coach will help our sales people develop their skills and achieve their quotas.Responsibilities:
- Day to day delivery of daily transactional monitoring (remote, sidebyside, cross channel) to develop our advisors, identify areas of improvement and track progression through performance levels
- Ensuring a healthy competitive working environment minimizing absenteeism & attrition
- Develop plans to take advantage of new and existing areas of opportunity (e.g. sales, products, and services)
- Develop and present performance improvement materials directed at specific products and/or specific sales or quality skills
- Act as a trusted mentor to help outliers develop & maintain high sales performance targets
- Document interaction with Sales and Service Representatives
- Manage underperformance, taking into consideration development plans identified through transactional monitoring by supporting TL with necessary root cause and actions
- Track sales effectiveness of coaching through sales performance improvement.
- Must be eligible to work in Portugal and available to work at the office.
Location:
PRT Porto - Avenida Sidonio Pais No 93
Language Requirements:
English (required)
Time Type:
Full time
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