HR Talent L&d Service Delivery Lead

1 semana atrás

Lisboa, Lisboa, Portugal ConvaTec Tempo inteiro

About us:


Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care.

With around 10,000 colleagues, and a promise to be forever caring, our products and services are available in over 100 countries.

Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.

The company is a constituent of the FTSE 100 Index (LSE:
CTEC) and in 2021 revenues were over $2 billion.

Change is everywhere at Convatec. It's transforming our business, and helping us improve millions of lives. And we're nowhere near finished. Across every part of our business, we're pushing for better.

Join us on our journey to #ForeverCaring as an HR Talent L&D Service Delivery Lead, and you'll do the same.


Job Summary


We are transforming our HR function and are now looking for great people to integrate in our new international HR Service Delivery Team, closely aligned with our Global Business Services organization.

This represents a fantastic opportunity to join us at a key execution stage of the programme to lead the implementation and improvement of this critical component of our new function.


As HR Talent L&D Service Delivery Lead you will implement, optimize, direct, manage and continuously improve the delivery of Talent and L&D Administration services at Convatec.


At a high level these are:

  • Support for the global performance management process
  • Talent Review and Succession planning support
  • Learning and Development and Learning Management System Support
  • Learner support and guidance
  • Learning offering governance and management


You will lead an international team of Service Delivery experts to provide high quality, consistent Talent and L&D administration services.

You will work very closely with the Talent Management Centre of Expertise and L&D Director and Portfolio Managers at Convatec.


You will be a key member of the Service Delivery Leadership Team and will work with your colleagues in HR and beyond to define, organize and deliver Talent and L&D Admin services to ensure that Convatec is able to deploy and operate best-in-class reward approaches and offerings to attract and retain great talent in all the markets in which we choose to operate.


The role will be based in either Lisbon, Portugal or Bogota, Colombia and will work closely with other HR Service Delivery Leads, the Talent Centre of Excellence, HR Business Partners, Senior People Partners and L&D Portfolio leads to direct, shape and improve delivery of services.


Duties and Responsibilities
Implementing, Testing and Stabilizing Talent and L&D Service Delivery

  • Building and leading a team of Talent and L&D Administration Service Delivery experts in one of our network of global delivery centres, leading the recruitment, induction, training and service testing of our new team
  • Accountability for the build of Talent and L&D detailed processes (Local Work Instructions), technology (Workday/L&D LMS) operations and administration and collateral (through Knowledge Transfer) to mobilise the service delivery team
  • Work with wider stakeholders to stabilise the Talent and L&D Administration service, as measured by delivery of the Talent and L&D service at agreed and acceptable levels
  • Work closely with the wider Talent CoE to build and deliver a programme of service takeon for further Talent and L&D activities that are suitable for delivery in a shared services environment
  • Align global Talent and L&D vendor processes with revised arrangements as part of a transition to new services
Team Leadership, Motivation and Direction

  • Attract, develop, retain and motivate Talent and L&D service delivery team members supporting a great employee value proposition that makes us an employer of choice in the markets in which we operate
  • Identify and address skill and capability gaps when required in the team, delivering appropriate development opportunities when needed. Ensure that when formal qualifications are required, these are achieved and maintained.
Service Management, Reporting and Continuous Improvement

  • Lead the delivery of agreed Talent and L&D services in a reliable, consistent and compliant manner, adhering to and demonstrating compliance with key controls and working with other service delivery team leads to balance resources against demand whenever needed.
  • Support the design, implementation, smoothrunning and completion of global Talent Management processes, in particular the global performance management process, with support for annual goal setting, mid and end of year review and annual performance calibration as needed.
  • Building, refining and reviewing key performance indicators for Talent and L&D service delive

  • HR Service Delivery Lead

    1 semana atrás

    Lisboa, Lisboa, Portugal ConvaTec Tempo inteiro

    About us:Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to...

  • HR Payroll Service Delivery Lead

    1 semana atrás

    Lisboa, Lisboa, Portugal ConvaTec Tempo inteiro

    About us:Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to...

  • HR and L&d Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal CEX Tempo inteiro

    Founded in 2013, CEX.IO works to connect people and businesses with opportunities in cryptocurrencies and decentralized finance. Our global ecosystem includes a market-leading exchange and offers 360-degree services to crypto market participants, including retail and enterprise crypto holders, as well as professional traders and financial institutions.We...

  • HR and L&D Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal CEX LTD Tempo inteiro

    Founded in 2013, CEX.IO works to connect people and businesses with opportunities in cryptocurrencies and decentralized finance. Our global ecosystem includes a market-leading exchange and offers 360-degree services to crypto market participants, including retail and enterprise crypto holders, as well as professional traders and financial institutions. We...

  • Learning & Development Manager (M/F) - Lisboa

    1 semana atrás

    Lisboa, Lisboa, Portugal Kelly Services-Portugal Tempo inteiro

    Publicado- 10-Feb-2023- Salário- Localização- Lisboa- Categoria- Permanente- Sector- Recursos Humanos- Referência- BBBH585738Descrição:Kelly Services is currently recruiting a Learning & Development Manager for a client located in Lisbon.The role of the Manager - HR Talent and L&D Service Delivery is to implement, optimize, direct, manage and...

  • Performance and L&d Management Assistant

    1 semana atrás

    Lisboa, Lisboa, Portugal ConvaTec Tempo inteiro

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

  • Talent Acquisition Services Team Lead

    1 semana atrás

    Lisboa, Lisboa, Portugal AstraZeneca Tempo inteiro

    Are you ready to shape the next chapter of our growth story? We are seeking a Talent Acquisition (TAq) Services Team Lead to drive our TAq Specialists / Coordinators team for several markets. You will deliver exceptional support to Line Managers & HR Stakeholders on a wide range of people activities. Applying our suite of core and enabling HR technology,...

  • Emesa L&d Senior Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    WHAT YOU'LL DO:You own, manage and lead L&D projects impacting EMESA's Consulting Teams, including Speciality Business. This may include identifying apprenticeship gaps of specific cohorts and designing growth opportunities for our BCGers. Leading, designing and implementing L&D projects includes defining learning objectives, content, communication plans,...

  • EMESA L&D Senior Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    WHAT YOU'LL DOYou own, manage and lead L&D projects impacting EMESA's Consulting Teams, including Speciality Business. This may include identifying apprenticeship gaps of specific cohorts and designing growth opportunities for our BCGers. Leading, designing and implementing L&D projects includes defining learning objectives, content, communication plans,...

  • Global L&d Transformation Change

    1 semana atrás

    Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    WHAT YOU'LL DO:The Global L&D Transformation Senior Change & Communications Manager brings Change Management knowledge and expertise and experience of collaborating with multiple stakeholders across a matrix led organization like BCG.You will report to the Global L&D Transformation Director, working primarily with our regional and local L&D colleagues to...

  • HR Service Delivery Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Atlas Technology Solutions Tempo inteiro

    We believe in a world where growth thrives across borders and cultures. That's why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially...

  • Global L&D Transformation Change

    1 semana atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Global L&D Transformation Change & Communications Senior Manager Lisboa Global L&D Transformation Change & Communications Senior ManagerLisboa Lisboa, Lisboa, Portugal col-wideJob Description:WHAT YOU'LL DOBCG has recently embarked on a transformation journey of We have an ambitious vision and roadmap to evolve and expand how and where our people learn and...

  • Talent Acquisition Team Lead

    1 semana atrás

    Lisboa, Lisboa, Portugal ConvaTec Tempo inteiro

    About us:Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. With around 10,000 colleagues, and a promise to...

  • HR Generalist

    1 semana atrás

    Lisboa, Lisboa, Portugal Egor Tempo inteiro

    LISBOAEMPRESACANDIDATOS- uporte ao departamento de Recursos Humanos relativamente a tarefas generalistas; S- er o ponto de contacto com os HR Business Partner da empresa.PERFILL- icenciatura em Recursos Humanos, Psicologia ou áreas similares; E- xperiência mínima de 2/3 anos. C- onhecimento de inglês - nível intermédio (factor obrigatório); D-...

  • EMESA L&D Operations Senior Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    WHAT YOU'LL DOThe Learning and Development Senior Manager will have a key role in managing, growing and leading part of the EMESA Learning and Development Operations team. The role encompasses the management of our Learning Journeys and upskilling operations. The training events are essential for consulting staff in building core capabilities, helping them...

  • EMESA L&D Operations Senior Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    EMESA L&D Operations Senior Manager LisboaEMESA L&D Operations Senior ManagerLisboaLisbon, Lisbon, PortugalWHAT YOU'LL DOEMESA L&D Operations Senior ManagerLisboaLisbon, Lisbon, PortugalWHAT YOU'LL DOThe Learning and Development Senior Manager will have a key role in managing, growing and leading part of the EMESA Learning and Development Operations team....

  • Hr And L&D Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal CEX LTD Tempo inteiro

    Founded in 2013, CEX.IO works to connect people and businesses with opportunities in cryptocurrencies and decentralized finance. Our global ecosystem includes a market-leading exchange and offers 360-degree services to crypto market participants, including retail and enterprise crypto holders, as well as professional traders and financial institutions. We...

  • Bcg X Global L&d Manager

    1 semana atrás

    Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    WHAT YOU'LL DO:Learning Strategy & Development Partner with internal stakeholders to understand learning needs of your BCG X Chapter(s)and identify knowledge or skill gaps Work with stakeholders, SMEs, and other internal teams as required to support endtoend development of learning solutions, including but not limited to: live classroom, virtual live,...

  • Senior Talent Strategy Consultant

    1 semana atrás

    Lisboa, Lisboa, Portugal Marsh Mclennan Companies Tempo inteiro

    Senior Talent Strategy Consultant Cascais, Lisboa Description: Mercer Portugal is seeking candidates for the following position based in our Lisbon office: SENIOR TALENT STRATEGY CONSULTANT HR consultants lead complex projects and develop impactful frameworks/solutions that promote organizational transformations through behavioral changes and HR...

  • Senior Talent Strategy Consultant

    1 semana atrás

    Lisboa, Lisboa, Portugal Marsh Mclennan Companies Tempo inteiro

    Senior Talent Strategy Consultant Cascais, Lisboa Description:Mercer Portugal is seeking candidates for the following position based in our Lisbon office:SENIOR TALENT STRATEGY CONSULTANTHR consultants lead complex projects and develop impactful frameworks/solutions that promote organizational transformations through behavioral changes and HR frameworks.We...