Customer Claims Advisor

2 semanas atrás


Lisboa, Lisboa, Portugal Gi Group Tempo inteiro
Full time

Contrato direto com o cliente

Are you looking for a new challenge in Lisbon? Are you Native or Fluent in French and English?


Come and join one of the largest international companies in the area of personal, professional and industrial insurance as a Bilingual Customers Claims Advisor (M/F) for Lisbon to work Monday to Sunday in rotative shifts from 8am to 7pm.


MISSION:

As Client Services Officer :

  • You evaluate and managed customer claims.
  • You liaise with insurance companies, clients and service providers via telephone and email.
  • Coordinate the direct billing process with international providers.
  • Handle a portfolio of clients with expatriates stationed worldwide.
  • Regulate health care costs for policyholders and third parties.
  • Processing eclaims and Invoicing.

REQUIRED PROFILE:

  • Previous experience in the insurance or medical sector is an asset, and in international environment;
  • Fluent in French and English;
  • Good communication and teamwork skills;
  • Availability to work in rotative shifts from Monday to Sunday (8h/day between 8am to 7pm).

OFFER:

  • Direct Contract with the client;
  • Average monthly salary package of 1300€ gross (base salary + meal allowance + transport allowance);
  • 180€ gross bonus every 4 months + Annual bonus of 150€ gross;
  • Health Insurance;
  • Possibility of hybrid work.
#lisboa_whc

Intermediação monetária, instituições bancárias, locação financeira, seguros e afins

Atendimento ao Cliente (Customer Services)

93187

Lisboa - Lisboa

A empresa está autorizada a exercer a atividade de trabalho temporário pelo Alvará 783/15 emitido em 1 de Setembro de 2015 pelo Presidente do Conselho Diretivo do Instituto de Emprego e Formação Profissional.

O exercício da atividade de recrutamento e seleção está devidamente autorizada pelo Instituto de Emprego e Formação Profissional, constando do Registo Nacional de Agências, previsto no arto 19o do DL 260/2009, de 25 de Setembro, com as respetivas alterações.

Os candidatos devem ler a Política de Privacidade no nosso web site
  • Customer Claims Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Gi Group Spa Tempo inteiro

    Are you looking for a new challenge in Lisbon?Are you Native or Fluent in French and English?Come and join one of the largest international companies in the area of personal, professional and industrial insurance as a Bilingual Customers Claims Advisor (M/F) for Lisbon to work Monday to Sunday in rotative shifts from 8am to 7pmMISSION:As Client Services...

  • Customer Claims Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal GIGROUP Tempo inteiro

    Are you looking for a new challenge in Lisbon? Are you Native or Fluent in French and English?Come and join one of the largest international companies in the area of personal, professional and industrial insurance as a Bilingual Customers Claims Advisor (M/F) for Lisbon to work Monday to Sunday in rotative shifts from 8am to 7pm.MISSION:As Client Services...

  • Claims Analyst

    2 semanas atrás


    Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLE As a Claims Analyst, you will work in close cooperation with Field Ops, Logistics, Customer Excellence and Fleet Strategy departments, working in our Lisbon HQ. You will ensure a fast response for all Insurance & Claims topics related to our fleet of campervans. You'll be in direct contact with our insurance providers to make sure all fleet...

  • Claims Administrator

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hiscox Tempo inteiro

    Job Type:PermanentBuild a brilliant future with HiscoxThe RoleThe main objective of this role is to support the country team in managing their Claims administration by providing an efficient, high quality administrative service.Key Responsibilities- General administrative duties such as scanning, photocopying, profiling, issuing documentation and mailbox...

  • Claims Analyst

    2 semanas atrás


    Lisboa, Lisboa, Portugal Indie campers Tempo inteiro

    ABOUT USIndie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have...

  • Claims Manager M/F

    2 semanas atrás


    Lisboa, Lisboa, Portugal Crédit Agricole Tempo inteiro

    The Claims Management area is part of Mudum's Customer Service Department and its mission is to achieve excellence in operational performance, based on efficient processes, promoting and coordinating structuring initiatives, implementing change management and contributing to the growth of the company's global business.To reinforce our structure, we are...

  • Claims Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal Crédit Agricole Assurances Tempo inteiro

    du poste- The- **Claims Management** area is part of Mudum's C- **ustomer Service Department** and its mission is to achieve excellence in operational performance, based on efficient processes, promoting and coordinating structuring initiatives, implementing change management and contributing to the growth of the company's global business.- To reinforce our...

  • Complex Claims Adjuster

    2 semanas atrás


    Lisboa, Lisboa, Portugal AIG Tempo inteiro

    Claims Adjuster CasualtyWho we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions....


  • Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLEAs a Claims Analyst, you will work in close cooperation with Field Ops, Logistics, Customer Excellence and Fleet Strategy departments, working in our Lisbon HQ. You will ensure a fast response for all Insurance & Claims topics related to our fleet of campervans.You'll be in direct contact with our insurance providers to make sure all fleet related...

  • Insurance Claims Analyst

    4 semanas atrás


    Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

    THE ROLEAs a Claims Analyst, you will work in close cooperation with Field Ops, Logistics, Customer Excellence and Fleet Strategy departments, working in our Lisbon HQ. You will ensure a fast response for all Insurance & Claims topics related to our fleet of campervans.You'll be in direct contact with our insurance providers to make sure all fleet related...

  • Insurance Claims Analyst

    2 semanas atrás


    Lisboa, Lisboa, Portugal Indie Campers Central Services Tempo inteiro

    THE ROLE As a Claims Analyst, you will work in close cooperation with Field Ops, Logistics, Customer Excellence and Fleet Strategy departments, working in our Lisbon HQ. You will ensure a fast response for all Insurance & Claims topics related to our fleet of campervans.You'll be in direct contact with our insurance providers to make sure all fleet related...

  • Customer Success Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal BluSelection Tempo inteiro

    Customer Success Advisor (German Speaker) Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your...

  • Complex Claims Adjuster

    2 semanas atrás


    Lisboa, Lisboa, Portugal AIG Tempo inteiro

    About the roleWhat you need to know:To handle Financial Lines Business portfolio of claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and...

  • Claims Lead

    2 semanas atrás


    Lisboa, Lisboa, Portugal Grabjobs Portugal Tempo inteiro

    The Role From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it. What will you do? As...

  • Work Accident Claims Manager

    2 semanas atrás


    Lisboa, Lisboa, Portugal WTW Tempo inteiro

    Work Accident Claims Manager Lisbon, PTFebruary 13, 2024Will be responsible for managing claims for WTW customers assigned to it.The main tasks will be: Efficiently monitoring all assigned processes from opening to closing Provide information to the client at various stages of the process. Registration of processes in the internal system as well as archiving...

  • Dutch Customer Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Emigratiebeurs Tempo inteiro

    Dutch Customer Advisor - Lisbon, Portugal Portugal Do you want to contribute to an outstanding customer representative service?Are you Dutch native or fluent with strong English communication skills?Looking to make your career abroad in a multicultural environment?We have the perfect opportunity for youEURES is looking for you on behalf ofFoundever...

  • Customer Success Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your responsibilities and impact as a Customer Success...


  • Lisboa, Lisboa, Portugal Webhelp Tempo inteiro

    Location Lisbon, PortugalLanguage French***Description:Why joining usDo you want to live a rewarding career, on behalf of the world's most exciting brands? Join our multicultural team and make a real impact on our client's business every day. We're bringing on board a Customer Advisor to provide great customer support, maintaining quality & improving...

  • Customer Advisor

    2 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.Your responsibilities and impact as...

  • Ssc Claims Operator

    2 semanas atrás


    Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Our client is a worldwide expert in supply chain solutions and the European leader in automotive logistics. SSC Claims Operator - French Speaker / Global Business Services Description Responsabilities: Analyze, control and validate disputed purchase invoices; Carry out administrative follow-up until payment of the invoice by the responsible carrier;...