Truesight Operations Management

1 semana atrás

Queluz, Lisboa, Portugal CGI Tempo inteiro

Truesight Operations Management:

Category:
Software Development/ Engineering

Main location:
Portugal, Lisboa, Sintra

Position ID:

J

Employment Type:
Full Time

Position Description:

Are you motivated by the opportunity to delight your clients by providing them with innovative solutions to complex technical problems?
These are exciting times for CGI and are looking for talented individuals to trail blaze with us.

If you have a pioneering spirit and thrive on innovative projects where you can influence the direction of technical strategy, now is the time to join this dynamic team.

We need to double our capacity to satisfy growing client demand globally and are looking for top talent.

Combine the challenges offered by complex technical initiatives with the potential for international travel and gain experience and demonstrate your creativity.


Your future duties and responsibilities:

  • As a Truesight Operations Management role your responsibilities will include:
  • Operational fluency in both Windows and Linux environments.
  • Experience with monitoring tools: Zabbix, Nagios, Observium, HP OpenView, SCOM, SolarWinds, etc.
  • Administration and operational support of BMC Monitoring Software.
TrueSight, BPPM, PATROL, EUEM, TMART.

  • Background working in an environment which uses BMC ITSM Suite of products.
  • Remedy, Atrium CMDB, Blade Logic, ADDM, My IT, Atrium SSO/RSSO.
  • Provide highlevel functional systems analysis, design, integration, documentation, and implementation.
  • Advise on exceptionally complex problems that necessitate a highlevel knowledge of the BMC's Automation & Orchestration products for effective implementation.
  • Participate, as needed, in all phases of software development with emphasis on the planning, analysis, modeling, simulation, testing, integration, documentation and presentation phases.

Required qualifications to be successful in this role:

  • Education and Certification
  • University degree or comparable education.
Desired Qualifications- Experience with Single-Sign-On.

  • Implementing monitoring for SLAs (Service Level Agreements).
  • Developing reports for performance monitoring.
  • Operating in an ITSM/ITILbased organization.
  • Experience with other monitoring tools (Zabbix, Nagios, Observium, HP OpenView, SCOM, SolarWinds).
  • Engineerlevel skills in Windows and Linux environments.
  • Ability to troubleshoot TCP/IP issues.
  • BASH and/or PowerShell scripting.
  • Postgres and/or Sybase database experience.
  • HAproxy or IPVS softwarebased load balancer experience.
  • Experience using and integrating Single Sign-On (SSO) systems.
  • Expertise managing projects and teams through completion.
  • Python and SQL development experience.
  • BMC Software specific experience: BMC TrueSight Total Capacity Optimization.
  • Experience using or deploying BMC TrueSight Operations Management 10.0 and above; BMC Patrol 10.0 and above; BMC BladeLogic Server Automation; BMC Remedy.
  • Various other BMC products.
  • BMC Certified Professional / BMC Certified Expert a PLUS
  • Selfstarter with strong technical skills.
  • English language.

Skills:

  • Nagios

What you can expect from us:

Insights you can act on


While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.


When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes.

We call our employees "members" because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of.

This has been our Dream since 1976, and it has brought us to where we are today—one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings.

We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities.

As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.

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