Customer Service Representative Emea

2 semanas atrás


Lisboa, Lisboa, Portugal Solvay Tempo inteiro
Solvay is a science company whose technologies bring benefits to many aspects of daily life.

Our purpose—we bond people, ideas and elements to reinvent progress—is a call to go beyond, to reinvent future forms of progress and create sustainable shared value for all through the power of science.

In a world facing an ever-growing population and quest for resources, we aim to be the driving force triggering the next breakthroughs to enable humanity to advance while protecting the planet we all share.

We bond with customers and partners to address today and tomorrow's megatrends.

As a global leader in Materials, Chemicals and Solutions, Solvay brings advancements in planes, cars, batteries, smart and medical devices, water and air treatment, to solve critical industrial, social and environmental challenges.

You can count on our innovative solutions to contribute to safer, cleaner and more sustainable future.

Role Overview

We are looking for:

  • A strong Customer Service focused professional, dedicated to helping customers in the EMEA market (Europe, Middle-East, and Africa) by addressing their needs and exceeding their expectations. CSR acts to serve as a liaison between customers and other internal functions.

We count on you:

  • To act as a main point of contact and be the "owner of the order" for customers within an assigned portfolio;
  • To manage effective and accurate order processing from order placement to delivery and invoicing;
  • To manage customer complaints and specific requirements;
  • To participate in continuous improvement activities and projects.

You will bring:

  • 2 years in a similar position
  • Fluency in English
  • Spanish or Italian are a plus
  • Strong customer focus
  • Excellent communication and collaboration skills
  • Capacity to collaborate and work within a team
  • Ability to work in a fastmoving, businessintense environment
  • Problemsolving attitude
  • Willingness to act proactively and identify opportunities for improvement
  • SAP and Salesforce knowledge preferred

You will get:

  • Competitive salary and benefits package
  • 16, or more, weeks of maternity/paternity and coparenting leave, according to local regulations
  • Training platform for all employees
  • Free language courses (24 languages available)
  • Free wellbeing sessions (physical and psychological)

Additional information:

  • Hybrid working model (up to 3 times at home)
  • The office is located in Carnaxide, Lisbon
LI-MG1
LI-Hybrid

About us
After 50 years, we are going back to the Moon... Solvay Materials are making it possible once again for Humans to return to the Moon.

Check here our Artemis missions with NASA:
we will land the first woman and first person of color on the Moon.

Solvay's purpose is to bond people, ideas and elements to reinvent progress.

We can only fulfill this purpose with a diverse workforce that feels respected and appreciated, and has equal opportunities to work, grow and thrive.

Our differences, visible or not, are valued.

As Solvay seeks to promote unity and not uniformity, we invite you - regardless of background, age, gender, race, national origin, ethnicity, religion, sexual orientation, ability or identity - to consider a future with us.



  • Lisboa, Lisboa, Portugal BFV Service GmbH Tempo inteiro

    Position:German Customer Service Representative Location:Lisbon, Portugal Work model:On-site Employment type:Full-time Remuneration:Base salaryDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and email Develop your...


  • Lisboa, Lisboa, Portugal BluSelection Tempo inteiro

    Customer Service Representative (Flemish/Dutch Speaker) Quality of consumer service has become crucial in todays economy. As a customer Service Representative you will be appointed to one of Europe's major companies and provide support in daily costumer care.Your responsibilities and impact as a Customer Service Representative will be: Answering incoming...


  • Lisboa, Lisboa, Portugal Top Union Careers Tempo inteiro

    If you are a highly communicative individual with a passion for delivering exceptional customer service, then this job opportunity is tailor-made for you. We are looking for skilled Customer Service Representative fluent in German or Dutch to collaborate closely with a globally operating company.This presents an incredible opportunity for ambitious young...


  • Lisboa, Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and email Develop your knowledge continuously to...


  • Lisboa, Lisboa, Portugal careerxtra Tempo inteiro

    Job Opportunity: German-speaking Customer Service Representative We are collaborating with a leading client to recruit a German-speaking Customer Service Representative to join their team in Lisbon. This role offers a blend of on-site and hybrid remote work, providing flexibility and a dynamic working environment. Position: Customer Service...


  • Lisboa, Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeRemuneration: Base salaryDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and emailDevelop your...


  • Lisboa, Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Position: German Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Handle all incoming contacts from bank clients (ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, transactions, complaints) via phone and emailDevelop your knowledge continuously to...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Customer Service Representative for Spotify - French speaker in Porto Are you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with French What is waiting for you:Work location:Porto – one of the best and sunniest places to live in Europe; Full relocation support...


  • Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Lisbon-based German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-siteEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:...


  • Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Quality of consumer service has become crucial in todays economy. As a customer Service Representative you will be appointed to one of Europe's major companies and provide support in daily costumer care.Your responsibilities and impact as a Customer Service Representative will be: Answering incoming queries from customers Identifying issues and provide...


  • Lisboa, Lisboa, Portugal Recipharm Tempo inteiro

    Role involves active management of several client accounts within a specific region, including the set up and amendment of customer master data, processing orders, shipments, complaints, and queries.Responsible for storage and organization of data related to the role, in line with agreed guidelines, to ensure compliance and accuracy.When required, support...


  • Lisboa, Lisboa, Portugal Recruitment Apple Lovers Tempo inteiro

    Recruitment Apple Lovers is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Position: Customer Service Representative with Turkish Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES:Provide...


  • Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office.Position: Customer Service Representative with TurkishLocation: Lisbon, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Provide support to...


  • Lisboa, Lisboa, Portugal Manpowergroup Tempo inteiro

    MANPOWERGROUP Portugal, Líder mundial em serviços de Recursos Humanos, encontra-se a recrutar um Customer Service Representative (m/f) para prestigiado Cliente localizado no distrito de LisboaResponsabilidades:Fornece aos clientes informações sobre produtos e serviços e resolve problemas associados. Atrai clientes. Abre contas de clientes e regista as...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Customer Service Representative for Spotify French speaker in PortoAre you looking for your next career move working in the music area? Teleperformance is recruiting a Customer Service Representative for Spotify with FrenchWhat is waiting for you:Work location: Porto – one of the best and sunniest places to live in Europe;Full relocation support (flight...


  • Lisboa, Lisboa, Portugal CloudFlare Tempo inteiro

    Available Locations: Lisbon, Portugal Responsibilities The EMEA Customer Advocacy Manager will be responsible for building, managing and growing customer marketing programs in Europe, Middle East & Africa. Reporting to the Head of Customer Advocacy in the U.S., the ideal candidate should have previous experience in both customer engagement and scaling...


  • Lisboa, Lisboa, Portugal GIGROUP Tempo inteiro

    We are looking for dynamic people, who speak both english and portuguese. If that is you, then we might have a perfect job for you. This job would be for an office in Lisbon, for a position of customer service representative for a Portuguese technology company.Requirements: Portuguese and English C Experience in customer service (preferential) Willing to...


  • Lisboa, Lisboa, Portugal Binance Tempo inteiro

    Portugal, Lisbon / Full-time: Remote / Customer SupportBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange.Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.If you're looking for a fast-paced,...


  • Lisboa, Lisboa, Portugal Manpower Portugal Tempo inteiro

    A Manpower encontra-se a recrutar Customer Service Representative (m/f) para prestigiado cliente situado em Oeiras.DUTIES AND RESPONSABILITIES:Inputs orders received from internal and external customers;Process sales invoicing in accordance with established procedures and standards;Handles internal and external customer inquiries, claims and complaints;...