Customer Service Representative
1 semana atrás
MANPOWERGROUP Portugal, Líder mundial em serviços de Recursos Humanos, encontra-se a recrutar um Customer Service Representative (m/f) para prestigiado Cliente localizado no distrito de LisboaResponsabilidades:Fornece aos clientes informações sobre produtos e serviços e resolve problemas associados.
Atrai clientes. Abre contas de clientes e regista as informações da conta. Mantém os registos dos clientes atualizados.Resolve problemas de produtos ou serviços e os clientes quando existe reclamações, determina a causa para o problema associado à reclamação e apresenta a solução.
Recomenda produtos ou serviços, coleta informações do cliente e analisa as suas necessidades. Prepara relatórios de produtos ou serviços.Requisitos:
Experiência necessária: 1 ano em função similarHabilitações mínimas: 12o ano de escolaridadeHabilitações preferenciais: 12o ano de escolaridadeFormação específica: Sem formação específica necessáriaConhecimentos de informática: nullCompetências comportamentais:
Competências técnicas:
- excelexperiência no atendimento ao clienteinglês fluente
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