Customer Service in Romanian

2 semanas atrás


Lisboa, Lisboa, Portugal Talentrail Tempo inteiro

About the job Customer Service in Romanian - Lisbon:

You will be working for a technology company that provides mobility services, vehicle and scooter rentals, car sharing, and food delivery services.

Globally, it has 100 million customers, and over 3 million drivers.


You will be reviewing content of a graphic nature, and enforcing policy decisions related to content, handling sensitive and complex issues faced by users to protect the platform and keep them safe.


Your Responsibilities:

  • Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
  • Review, classify and / or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client;
  • Make timely escalations that require special attention in accordance with established procedures and comply with all the orders, instructions, procedures related and complementary to the role;

Requirements:

  • Fluency in Romanian (must be at least C1)
  • Communicative level of English ( at least B2)
  • Ability to communicate clearly and effectively

Benefits and employment:

  • The first contract for 12 months, It is possible to sign a permanent one after 2 years (or renewing the previous one)
  • Public and Private health insurance provided by the employer

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