Romanian Customer Support Agent

2 semanas atrás

Lisboa, Lisboa, Portugal Work International Tempo inteiro

Travel to sunny Lisbon and work with the world's most famous brands:
How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine - along with flavorful Portuguese cuisine - sound like an option you'd like to explore?
Lisbon is a vibrant and charismatic city, and one of the finest capital cities in Europe.

The city boasts a glorious climate, lively nightlife, historic monuments, and a range of activities that will entertain visitors of all ages and dispositions.

There is a lot to see and do - come and join our ever-growing
Customer Care team in Lisbon

_Our client_

  • Our client is a global leader in outsourcing, providing_ customer acquisition management, customer care, technical support, debt collection, and social media services. They_ operate in 88 countries, serving 170 markets, and have employees worldwide. You will be part of an extremely driven team in awesome Portugal_
**_
Job Description_**- Be creative, friendly, and solution-oriented with customers and colleagues

  • Understand the need to meet expectations, rise above them, and go that extra mile for customers
  • Show a flexible approach working in a changing and fastgrowing environment
  • Work with some of the world's most respecting brands

_Requirements_

  • Being fluent (C2 level) in the Romanian language
  • Good knowledge of English (B1-B2 level) required
  • Computer skills (basic skills mandatory, advanced skills like coding preferential)
  • Good analytic skills and logical thinking
  • Excellent communication skills: verbal, written, listening skills
  • Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform
  • Ability to multitask and work under pressure
  • EU citizenship or work permit for Portugal

_What you are offered_
- _Complete relocation package that includes: refunded airline ticket + free accommodation in their company apartment throughout the employment_
- _Fixed monthly salary + bonus_
- _A contract focused on a long-term relationship_
- _Private Health Insurance_
- _Professional growth & _
_development opportunities_:

  • _Special HR team organizing events, sports tournaments, parties & trips_
  • Free support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc

_Benefits of Portugal_


Living in Portugal offers many advantages: a warm climate, the Atlantic ocean, mountains nearby, a low crime rate, and a relatively low cost of living.

Medicine and education are well developed here, and residents are offered tax exemptions.
As most Portuguese people speak English, one does not need to be fluent in Portuguese to live there.

Employers must also pay employees a meal allowance for each workday. Our client pays it through a special card or ticket which makes the meal allowance tax-free.

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