Cybersecurity Operations Change Manager

1 semana atrás

Santa Maria da Feira, Portugal Faurecia Tempo inteiro

Our IT Division (Group Information Systems) is looking for his/her
Cybersecurity Operations Change Manager to be based in
Santa Maria da Feira (Porto, Portugal).

Reporting to our Manager, Security Operations (Internal & External), the role is to analyze requests and proceed to implementation or manage changes on Cybersecurity solutions/services, liaising with requesters for any further question, or rejecting requests that must not be accepted, according to applicable policies and best practices.


He/She is responsible for ensuring proper configuration and run of all Faurecia Cybersecurity solutions/services, ensuring their maintenance and fixing vulnerabilities.


The main missions of the role are to:

  • Manage, staff and operate the worldwide Cybersecurity Change Operations team for the Group (9 persons).
  • Develop processes and procedures with necessary, efficient and pragmatic workflows to streamline cybersecurity operations.
  • Develop trustbased relationships with requesters to fully understand their needs and implement necessary changes, while ensuring proper cybersecurity risk management and seeking for consensus.
  • Ensure compliance with information security standards, policies and procedures. Implement industry best practices and solutions and communicate appropriately on it.
  • Validate the implementation of cybersecurity solutions suggested by the Project team, ensuring that all operational documentation is available, according to Handover process.
  • Communicate planned / emergency changes to all other necessary departments (including Applications and Infrastructure teams), along with all potential impacts.
  • Define and update which critical operations require to be executed in a 4eye principle.
  • Define and enforce rollback procedures either global or specific to each change in order to execute them in a failsafe way, to protect our business continuity.
  • Report on the operations performed by the Cybersecurity Change Operations team to the Cybersecurity Operations manager.
For this role, the following soft skills are key:

  • Flexible thinking
  • Teamwork and Team Leadership
  • Client Focus
Proper communication skills

  • Exercise tact and diplomacy
  • Resilience to stress.
The following skills are also necessary for this role:

  • Provide hands-on technical expertise in Cybersecurity integration, deployment and operation (including fine-tuning).
  • Demonstrate capacityplanning skills.
  • Prioritize workload this role will involve significant multitasking
  • Act in a resultoriented manner.
  • Demonstrate planification skills.
  • Distinguish urgency from regular operation.
  • Demonstrate analytical problem solving and investigation skills.
  • Distinguish malicious (hacking / malware) activity from other issues.
  • Demonstrate excellent communication (English compulsory. French, Spanish, German or Portuguese would be a benefit) and interpersonal skills, ability to coordinate and build effective relationships.
  • Be curious and demonstrate selflearning abilities.
  • Demonstrate motivation to integrate multidisciplinary international IT teams, work in a matrix and multicultural organization.
  • Commit to observe highest ethical standards and adhere to Faurecia's Code of Ethics and Code of Management.

Qualifications

  • Bachelor's degree required and 10+ years of experience working with design, installation, integration and operations of Cybersecurity solutions.
  • Expertise in the area of LAN (routers, switches, authentication servers, firewalls, EDRs, IDS, WIFI equipment, telephony/TOIP, and all associated protocols) and WAN (Internet Gateways, RAS, load balancers, proxies, DLP systems, clouds).
  • Implementation experience with Cybersecurity solutions, including cloud solutions (Azure, InfrastructureasaCode, etc.).
  • Admin experience of systems/network/Cybersecurity solutions, including optimization of the efficiency of such systems.
  • Knowledge of vulnerability management solutions.

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