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Cash Management Client Support Officer
3 meses atrás
Descrição da função:
- Suporte ao Cliente;
- Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio;
- Identificar e tratar de forma adequada quaisquer incidentes e/ou reclamações de acordo com os procedimentos e políticas em vigor;
- Outras atividades inerentes à função.
Requisitos:
- Licenciatura na área Financeira (Gestão, Economia, Finanças);
- Experiência em funções similares (preferencial);
- Experiência na área da banca;
- Experiência em soluções de ebanking e suporte a clientes;
- Proficiência em MS Office;
- Francês avançado;
- Inglês avançado;
- Capacidade de gerir prioridades;
- Foco e sensibilidade ao risco;
- Atitude positiva e espírito de equipa;
- Disponibilidade imediata.
Horário:
- 8h diárias, de 2a a 6a feira, das 9h às 18h.
Condições:
- A serem abordados em entrevista;
- Projeto com duração previsível de 6 meses (com possibilidade de continuidade)
