Clearance Broker Associate with Italian

2 semanas atrás

Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

Clearance Operations and Fashion Solutions Specialist

Join our team as we work tirelessly to deliver the most important package of someone's day. At FedEx, you will be part of a team that contributes to making the world more connected, enabling global commerce that helps businesses thrive, communities develop, and people grow. Through support, development, and personal and professional opportunities, we foster a culture where individuals provide exceptional experiences and outstanding service.

Job Description:

As a Clearance Broker, you will work closely with customs to ensure timely clearance and delivery. You will ensure the completion of checks and processes that result in timely and effective transaction processing and legal compliance. Efficient, courteous, and professional communication, as well as taking responsibility for issues/requirements, are essential for this role.

Key Responsibilities:

  • Preparation of customs entry documentation based on the documents provided with the shipment.
  • Verify that all customs documentation has been completed correctly.
  • Contact customers via email and phone to obtain missing or unclear information needed for customs clearance.
  • Ensure accurate identification and entry of shipment information in the appropriate systems.
  • Produce and validate customs data and documents to support internal regulatory and compliance standards and ensure timely clearance.
  • Ensure accuracy in an environment that aims to achieve goals quickly.

The ideal candidate will:

  • Be fluent in English (B2 – C1 level).
  • Be a team player with a proactive attitude.
  • Be customer-focused with excellent communication skills.
  • Be detail-oriented and able to work with tight deadlines.
  • Be task-oriented with good time management.
  • Have good analytical and problem-solving skills.
  • Be able to make independent decisions based on experience.
  • Have good computer skills including Microsoft Office.
  • Be willing to develop in a multinational/multicultural environment.

What we offer:

  • Great work atmosphere.
  • A comprehensive benefits package (private medical assistance, life insurance, sports cards, meal vouchers).
  • Opportunities for personal and professional development.
  • A wide range of formal training and on-the-job learning opportunities.
  • Assistance for courses.
  • Year after year, FedEx is one of the most admired companies and trusted brands.
  • By joining FedEx, every team member commits to maintaining our Purple Promise — to make every FedEx experience exceptional — for the customer and for our team members.

Being part of FedEx means being part of a global network of solutions that continues to strengthen its ability to provide what our customers need, anytime, anywhere.

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