Parts Am Manager

2 semanas atrás


Oliveira de Azemeis, Aveiro, Portugal PTC Group Tempo inteiro

About the job Parts AM Manager - Italy:

Position Summary:

  • Actively drive dealer network to achieve sales and profit targets.
  • Design and set short
- and long-term sales strategies.

  • Evaluates and implement appropriate dealer stock management.
  • Recommend products and services to increase capture rate.

Role & Responsibility**:

Market Intelligence:

Be the ear on the market and monitor/report the development of new trends in pricing, communication, products, customer needs, and respective sales tools.


Revenue:
Total Parts sales for the specific territory to reach X by the end of Q- Gross Margin to reach X % by end of Q4

Strategy:
Increase FMP sales (Fast Moving Parts)

  • Increase the Capture rate
  • Leverage on Parts potential for each FMP major category
  • Sales support and communication: In cooperation with the Parts
- organization, develop and articulate adequate sales support tools in order
- to stimulate sales growth, and ensure that proper communication and promotion tools are in place.

Dealer Training:

Define training needs by the dealer, and yearly training plan in agreement with the dealer and Dealer University Manager.


  • Teach dealers how to use Doobiz, GPES, and all systems in place for the Parts business.
  • Evaluate dealer parts business capabilities to improve their performance.
  • Dealer Support and communication: Improve dealer stock order ratio with instruction and/or ISP, and RSP by machine model.
  • Be a trustable interlocutor always present to support and help out as a good business partner.

Requirements**
Education &
Qualification: Bachelor's degree or equivalent

Knowledge & Skill:

  • Customer solutionfocused.
  • Knowledge of industry standards and aftersales support.
  • Good comprehension of dealer service and parts operations.
  • Be organized, problemsolving minded, flexible, a team player, commercial awareness, rigorous, to be a driver, creative, with attitude & spirit.
  • Language skills: Italian and English (mandatory); Spanish and/or Portuguese (optional).

Prerequisite Training
Course:
Hydraulic course (Mid), Electrics course (Mid), Engine course (Mid), Sales course (High), Fast Moving Parts course (High)
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