Cash Management Client Support

1 semana atrás

Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

About the job

  • To be the single point of contact to our Corporate Clients for all their Cash Management requests from the account opening on, ensuring high client satisfaction, while protecting the bank interest

Your Main Activities Are

  • Provide Corporate and Institutional Banking (CIB) clients with a first line entry point for support in their postsales and post trade activities
  • Maintain a dynamic, interactive and proactive relationship with the clients and with the internal stakeholders, ranging from Front Office to Back Office and Support Functions
  • Manage client's expectations and to be responsible for providing the client with the appropriate answer within a timely manner
  • Report and handle any incidents, complaints and claims according to procedures and policies in place

Profile and Skills to Success

  • Bachelor degree, preferably in Economics, Finance, Business Administration or equivalent
  • 4 to 7 years of experience in Client Management or Banking and Financial Operations
  • Fluent level of English and Spanish, both written and oral, is mandatory


 Skills
  • Organized
  • Client Oriented
  • Proactivity
  • Analytical Abilty
  • Ability to understand, explain and support change
  • Knowledge in Investment & Wholesale Banking
  • Cash Management & Corporate Deposits
  • Office Pack (Excel)#LI-Hybrid

Why joining BNP Paribas?
-
Leading banking institution


BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history.

It has a presence in 65 countries, with around Employees - including more than in Europe.
-
Our presence in Portugal
Since 1985, BNP Paribas was one of the first foreign banks to operate in the country.

Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.

-
International reach


Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success.

BNP Paribas holds key positions in its three core operating divisions:

Retail Banking, a division that brings together all of the Group's retail activities and specialised business lines;

Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;

Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.
-
Diversity and Inclusion commitment
-
Commitment towards work/life balance


At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest.

We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally.

Only through this balance we may all be at our best while working.
-
Remote Working Conditions
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.

To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.


  • In case you are selected for this role, further documentation will be requested to support your hiring process.

PRIMARY LOCATION

PT-11-Lisbon

JOB TYPE

Standard / Permanent

JOB

CUSTOMER RELATIONSHIP MANAGEMENT

EDUCATION LEVEL

Bachelor Degree or equivalent (>= 3 years)

EXPERIENCE LEVEL

At least 5 years

SCHEDULE

Full-time

REFERENCE

2212GMOCM13543

APPLY
***- (

REF:
2212GMOCM13543)

  • Cash Management Client Support Senior Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT CLIENT SUPPORT SENIOR OFFICER (JOB NUMBER:2304CHM14730)About the job To be the single point of contact to our Corporate Clients for all their Cash Management requests from the account opening on, ensuring high client satisfaction, while protecting the bank interestYour Main Activities Are Provide BNP Paribas Strategic Large Corporate clients...

  • Cash Management Client Support Team Leader

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT CLIENT SUPPORT TEAM LEADER (JOB NUMBER:2404CIBO18065)About the job The role sits within the Cash Management Support team of Client Management, acting as a single point of contact to manage the smooth onboarding of BNP Paribas Corporate clients from the account opening on and provide a best in class day to day support. The Team Leader works...

  • Cash Management Client Support Officer

    2 meses atrás

    Lisboa, Lisboa, Portugal FÓRUM SELECÇÃO Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça:Descrição da função: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça:Funções: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada quaisquer...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal FÓRUM SELECÇÃO Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça:Descrição da função: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção Tempo inteiro

    Descrição do emprego:A Fórum Selecção está a recrutar Cash Management Client Support Officer (M/F) para empresa Corporate na área da Banca.Descrição da função: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar Cash Management Client Support Officer( M/F) para empresa Corporate na área da Banca.Funções: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada quaisquer...

  • Cash Management Client Support Officer

    3 semanas atrás

    Lisboa, Lisboa, Portugal FÓRUM SELECÇÃO Tempo inteiro

    A Fórum Selecção está a recrutar para equipa de Cash Management Client Support Officer( M/F), com reporte à Suíça:Descrição da função: Suporte ao Cliente; Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio; Identificar e tratar de forma adequada...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar Cash Management Client Support Officer( M/F) para empresa Corporate na área da Banca.Descrição da função: Suporte ao Cliente;**: Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio;**:Identificar e tratar de forma...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal Fórum Selecção - Consultoria em Recursos Humanos e E.T.T. Tempo inteiro

    A Fórum Selecção está a recrutar Cash Management Client Support Officer( M/F) para empresa Corporate na área da Banca.Descrição da função: Suporte ao Cliente;**: Gerir relação dinâmica, interativa e próativa com os clientes e os stakeholders internos, desde o Front Office ao Back Office e Funções de Apoio;**:Identificar e tratar de forma...

  • Cash Management Client Support Team Leader

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    About the jobThe role sits within the Cash Management Support team of Client Management, acting as a single point of contact to manage the smooth onboarding of BNP Paribas Corporate clients from the account opening on and provide a best in class day to day support. The Team Leader works with and supports the Client service officer in delivering high quality...

  • Cash Management Client Support Team Leader

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT CLIENT SUPPORT TEAM LEADER (JOB NUMBER:2402CIBO17369)About the job The role sits within the Cash Management Support team of Client Management, acting as a single point of contact to manage the smooth onboarding of BNP Paribas Corporate clients from the account opening on and provide a best in class day to day support. The Team Leader works...

  • Cash Management Client Support Team Leader

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    About the jobThe role sits within the Cash Management Support team of Client Management, acting as a single point of contact to manage the smooth onboarding of BNP Paribas Corporate clients from the account opening on and provide a best in class day to day support. The Team Leader works with and supports the Client service officer in delivering high quality...

  • Cash Management Servicing Support Analyst

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT SERVICING SUPPORT ANALYST (JOB NUMBER:2307GMOCM15778)About the job The Cash Management Servicing Support Officer mission is to provide efficient and timely support to Relationship Analysts in their daily activity. You will be in charge of a set of administrative tasks related to the daily Cash Management servicing needed of our clients. This...

  • Cash Management Client Supportofficer

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT CLIENT SUPPORT OFFICER (JOB NUMBER:2305GMOCM15072)About the jobTo be the single point of contact to our Corporate Clients for all their Cash Management requests from the account opening on, ensuring high client satisfaction, while protecting the bank interestYour Main Activities Are Provide Corporate and Institutional Banking (CIB) clients...

  • Cash Management Client Support Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    About the jobTo be the single point of contact to our Corporate Clients for all their Cash Management requests from the account opening on, ensuring high client satisfaction, while protecting the bank interestYour Main Activities AreProvide Corporate and Institutional Banking (CIB) clients with a first line entry point for support in their post-sales and...

  • Cash Management Monitoring Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT MONITORING OFFICER (JOB NUMBER:2311CHM16608)About the job The Cash Management Monitoring Officer mission is to monitor the quality of the automated production, executed for the entire BNP Paribas group for the following perimeters: Payments, Swift and Cash Management.The main purpose is to move towards a better and more efficient incident...

  • Cash Management Technical Officer

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    About the job To be the single point of contact to our Corporate Clients for all their Cash Management requests in terms of Cash Management product administration, technical maintenance and user support, ensuring high client satisfaction, while protecting the bank interestYour Main Activities Are Handles Cash Management product administration (main contact:...

  • Cash Management Servicing Analyst

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT SERVICING ANALYST (JOB NUMBER:2402CIBO17433)About the job The Cash Management Relationship Analyst mission is to guarantee the timely delivery of daily banking services for Corporate Clients across Europe. You will be assigned a portfolio of clients for which you will have to ensure efficient delivery of high quality service in the management...

  • Cash Management Servicing Analyst

    1 semana atrás

    Lisboa, Lisboa, Portugal BNP Paribas Tempo inteiro

    CASH MANAGEMENT SERVICING ANALYST (JOB NUMBER:2401CIBO17145)About the job The Cash Management Relationship Analyst mission is to guarantee the timely delivery of daily banking services for Corporate Clients across Europe. You will be assigned a portfolio of clients for which you will have to ensure efficient delivery of high quality service in the management...