Customer Financial Services Representative

1 semana atrás

Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections .
We are looking for CFS Representative with detailed experience in finance collections and invoice disputes.
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
This position will optimize Customer Experience and Bad Debt while playing a role to support FedEx Strategic accounts.
As a member of a European team, the candidate must be comfortable with remote teams.

#LI-Hybrid

We have an exciting opportunity for you to join our team as a Customer Financial Services Representative.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:
You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.

Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members

What do you bring with you:

Required Experience - collections & disputes, contact with customers, root causes analysis.

Skills required - Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Team Working Skills; Written & Verbal Communication Skills

Languages requirement - English is mandatory and other desired languages are German, French, Italian, Spanish

Add value – experience working with third party auditors / customer portals.

What do we offer:

• Attractive compensation package

• Training to get you started and on-the-job learning opportunities

• Extensive learning resources to further develop your skills and knowledge

• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)

• Employee Assistance Program for you and your family in difficult life situations

• Employee reduced-rate shipping

• Great career opportunities

• FedEx is one of the worlds most admired companies and trusted brands year after year

Schedule - daily shift Monday to Friday.

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we're ready to invest in your development. Join FedEx.

#LI-Hybrid

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.

  • Customer Financial Services Representative

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    As a Customer Financial Services Representative, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections . We are looking for CFS Representative with detailed experience in finance collections and invoice disputes....

  • Customer Financial Services Representative

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Summary of the position:We have a fantastic opportunity for you to become part of our team as a Customer Financial Services Representative.About us:FedEx stands out as the biggest express transportation company globally, connecting over 220 countries and territories. We strive each day to deliver packages that matter the most to our customers. With a team of...

  • Customer Financial Services Representative

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Position Summary:We have a fantastic opportunity for you to join our team as a Customer Financial Services RepresentativeWho we are:FedEx is the leading express transportation company globally, connecting over 220 countries and territories. We strive every day to deliver what could be the most crucial package in someone's day. Our dedicated team understands...

  • Customer Financial Services Representative

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    #LI-HybridWe have an exciting opportunity for you to join our team as a Customer Financial Services RepresentativeWho we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their...

  • Customer Financial Services Supervisor

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    As a Customer Financial Services Supervisor, you will be part of the European Ship-To-Collect Team, supporting the European organization and our key customers in handling cash application, invoice disputes, and collections. Your role as a supervisor involves providing day-to-day support to a team of operational and clerical employees, ensuring tasks are...

  • Customer Financial Services Supervisor

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections . The role of supervisor involves providing day-to-day supervisory and/or coordination support to a team of...

  • Customer Financial Services Supervisor

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    As a Customer Financial Services Supervisor, you will be a member of the European Ship-To-Collect Team, supporting the Europeanorganization and our largest customers in all matters related with cash application, invoice disputes and collections .The role of supervisor involves providing day-to-day supervisory and/or coordination support to a team of...

  • Manager Customer Financial Services

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Field Finance: Ship to Collect; GCI; Credit and Collections; Disputes; Cash Applications; BillingTo effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and...

  • Manager Customer Financial Services

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Field Finance: Ship to Collect; GCI; Credit and Collections; Disputes; Cash Applications; BillingTo effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and...

  • Junior Data Services Engineer

    1 semana atrás

    Leça do Bailio, Porto, Portugal Oracle Tempo inteiro

    Career Level: IC1 Junior EngineerStart Your Journey with GenO OracleAre you enthusiastic about making a difference through technology and driving innovation? Do you have a strong desire to learn, grow, and succeed in shaping your career path?We're here to help you discover your true calling and kick off an extraordinary career journey at a top company like...

  • Clearance Broker Associate With Spanish

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Positie samenvatting: As a FedEx Clearance Broker you will collaborate with Customs to ensure timely clearance and delivery, maintaining legal compliance and efficient processes. You will operate under strict deadlines in a bustling office environment. Key verantwoordelijkheden: Review shipment data to identify Customer and regulatory requirements, ensuring...

  • Specialist, Service Technology, Lead Hub

    Há 1 mês

    Leça do Bailio, Porto, Portugal Vestas Tempo inteiro

    Are you a highly motivated and experienced professional with an interest in renewable energy? Do you have a solid technical background in wind turbine Hub and hydraulics? Then join our team as a Specialist, SER Technology Lead Hub and have an integral part in powering the solution. Service > MPD > Service Turbine technology As a Technical Module Lead for...

  • Specialist, Service Technology, Lead Hub

    4 semanas atrás

    Leça do Bailio, Porto, Portugal Vestas Tempo inteiro

    Are you a highly motivated and experienced professional with an interest in renewable energy? Do you have a solid technical background in wind turbine Hub and hydraulics? Then join our team as a Specialist, SER Technology Lead Hub and have an integral part in powering the solution. Service > MPD > Service Turbine technology As a Technical Module Lead for...

  • Clearance Broker Associate With Spanish

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Clearance Operations; Storage; Fashion & Solutions; Ground Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer ServiceAs a FedEx Clearance Broker you will work closely with Customs to enable our on-time clearance and delivery. You will ensure checks and processes are completed that result in...

  • Clearance Broker Associate With Spanish

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Summary of the position:As a FedEx Clearance Broker, you will collaborate closely with Customs to facilitate our timely clearance and delivery processes, ensuring the completion of checks and procedures for efficient transaction processing and legal compliance. Working within stringent deadlines in a bustling office setting.Key responsibilities:Reviewing...

  • E11J0: Clearance Broker French

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Position Summary:Key responsibilities:Prepare customs entry documentation based on supplied paperwork.Check completeness of customs documentation.Contact clients to provide necessary information for customs clearance.Ensure accurate input of shipment information into systems.Produce and validate customs data to ensure compliance.Work in a fast-paced...

  • E11KP: Clearance Broker with Dutch

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Group Tempo inteiro

    #LI-HybridWe have an exciting opportunity for you to join our Customs Clearance team as a Clearance Broker.Who we are:FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their...

  • Clearance Broker Associate with German

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Clearance Operations; Storage; Fashion & Solutions; Ground Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer Service#LI-HybridJoin our team as we work each and every moment to deliver the most important package of someone's day. At FedEx, you'll be a part of a team that helps make the world...

  • Customer Service Agents

    1 semana atrás

    Leça da Palmeira, Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start: 13th March or 14th AprilBanking Project: German Hybrid (onsite: 30%, work at home: 70%=hybrid) MatosinhosRole: As Customer Service Agent (M/F/d) for German you will support clients from one of the greatest German Banks.Job Description:You will be a single point of contact for the bank's clients for different types of inquiriesFrom the beginning, you...

  • Junior Daba Base Administrator

    1 semana atrás

    Leça do Bailio, Porto, Portugal Oracle Tempo inteiro

    Career Level - IC1 Junior Engineer Start your success story with GenO Oracle Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We'll help you find your calling and kick-start an extraordinary career in a leading company such as Oracle. Generation...