Customer Financial Services Representative

2 semanas atrás


Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

Summary of the position:

We have a fantastic opportunity for you to become part of our team as a Customer Financial Services Representative.

About us:
FedEx stands out as the biggest express transportation company globally, connecting over 220 countries and territories. We strive each day to deliver packages that matter the most to our customers. With a team of over 530,000 dedicated members, we reflect the diversity of the world we serve. We are passionate about our work and execute it with excellence. Our scope is vast, and so are our aspirations. Come aboard, and let's create our future chapters together.

Responsibilities:
- Assist customers with invoicing inquiries and concerns, collaborating with a business partner to oversee the account comprehensively.
- Ensure timely completion of specified processes and procedures with precision, thoroughness, and adherence to relevant standards. Identify and address anomalies promptly, applying judgment following established guidelines. For complex issues, seek guidance from senior team members.

Requirements:
- Dedication to providing exceptional customer service
- Proactive approach to resolving ongoing challenges
- Proficiency in English is beneficial
- Strong problem-solving skills - persistence
- Accuracy and meticulous attention to detail
- Proficiency in Microsoft Office and PC Skills
- Ability to work effectively in a team
- Excellent written and verbal communication abilities

Benefits:
- Competitive compensation package
- Initial training and opportunities for on-the-job learning
- Access to extensive learning materials for continuous skill enhancement
- Tuition Assistance Program (available for permanent FedEx positions)
- Employee Assistance Program for you and your family during challenging times
- Discounted shipping rates for employees
- Promising career growth possibilities
- FedEx consistently ranks as one of the world's most respected companies and trusted brands every year

Bring your uniqueness, innovative ideas, and aspirations into our global community. Take pride in your workplace. Define your career path - we are committed to fostering your growth. Join FedEx.



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