Customer Financial Services Representative

2 semanas atrás


Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

Position Summary:

We have a fantastic opportunity for you to join our team as a Customer Financial Services Representative

Who we are:
FedEx is the leading express transportation company globally, connecting over 220 countries and territories. We strive every day to deliver what could be the most crucial package in someone's day. Our dedicated team understands the significance of their daily tasks in providing an exceptional experience to our customers. With a workforce of 530,000 individuals, we are as diverse as the world we serve. Passion drives us, and excellence defines us. Our scope is vast, and so are our aspirations. Come aboard, and let's co-author the next chapter together.

What you will be doing:
Supporting customers with their invoicing inquiries and issues. Collaborating with a business partner who oversees the account comprehensively. Ensuring timely completion of specified processes and procedures with precision, thoroughness, and adherence to relevant internal and external standards. Recognizing anomalies as they surface and employing judgment, based on protocols and guidelines, to address them. For intricate matters, may seek guidance from senior team members.

What do you bring with you:
- Genuine dedication to customer satisfaction
- Proactive approach to resolving ongoing challenges
- Fluency in English is advantageous
- Strong problem-solving skills and persistence
- Keen eye for accuracy and attention to detail
- Proficiency in Microsoft Office and PC operations
- Ability to collaborate effectively within a team
- Strong written and verbal communication abilities

What do we offer:
- Competitive compensation package
- Initial training and continuous on-the-job learning opportunities
- Abundant educational resources to enhance your skills and knowledge
- Tuition Assistance Program (available for permanent FedEx positions)
- Employee Assistance Program to support you and your family during challenging life circumstances
- Reduced-rate shipping for employees
- Excellent prospects for career advancement
- FedEx stands out as one of the most esteemed companies globally, with a trusted brand reputation year after year
- Bring your unique ideas, personality, and aspirations to our global community. Take pride in where you work. Chart your career course – we are committed to fostering your growth. Join FedEx.

Additional Information:
Booking Date: 23-May-2024
Closing Date: 29-Jun-2024

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