Customer Services Professional
2 semanas atrás
SiemensGlobal Business Services (GBS) enables Siemens units worldwide and externalcustomers to accelerate their business transformation into a sustainable anddigital future.
Ourportfolio comprises services driven by expertise and the latest technology –with a strong focus on innovation and digitalization in areas like businessadministration, human resources, supply chain management, sales, marketing, andengineering.
In ourGBS Western Europe and Africa Hub we are already more than 1400 connectedpeople, from over 57 different nationalities spread across 14 countries.
Want to know more about GBS?
Our Hire-to-Retire business line delivers a variety ofinnovative Human Resources services along the complete lifecycle of an employee- from onboarding to off-boarding We also provide services related to HRAdministration, Payroll, Equity & Benefits and much more
Are youready to be part of the change and help us make real what matters?
Your mission will be...
Review, validate, and process customers orders,ensuring their completeness, accuracy and compliant with current business rulesand policies. Conduct administrative tasks, mainly pre-definedsupport activities for service operations and delivery (Processes outgoingorders, inquiries and/or requests regarding suppliers, services, licenses,etc.). Performs order management for the business lineDigital People Solutions in Germany You support our internal colleagues as a proactivesolution partner and control our internal processes. Act as interface driving complex issues and questionsbetween Service Manager, Finance & Procurement department. You will also take care of the monitoring ofcontractual, planning, and financial aspects of the service business. You support financial processes for our Business Line. Providing customer assistance in a professional andefficient manner, adhering to well established process and practice procedures.We are looking for someone with...
·Quick comprehension &technical understanding. ·Fluent in German &English (daily contact with native Germanspeakers). ·Min. 2 year of professionalexperience. ·Proficient in Microsoft Office(Excel). ·Service Attitude and customeroriented. ·Communicative, structuredmanner, accurate, reliable as well as hands-on mentality. ·Excellent organizational andplanning skills. ·Strong work ethic - we arealways acting in name of Siemens. ·Problem solving and fastthinking will help to resolve daily management issues. ·Team player. ·Your accuracy and ability tomulti-task will help make you a success.What you can expect from us...
A hybrid andflexible working model to promote a better work-life balance, along with abudget for home office support and the opportunity to do 16 hours a year ofvolunteer work. A health insurance, access to our on-site medical center, plusthe chance to join sports groups.
In addition, you'll have access to online learning platforms anddiscounts with our partners. A shuttle bus to commute to the facilities andthe possibility of financial support to your studies.
What makesus proud as an employer :
Top Companies to work in Portugal 2023 (by LinkedIn) World's Best Employer st place in theEngineering and Production category (by Forbes) Most attractive company to work in th place(ranking of Universum) Company with the best reputation in theTechnological/Industrial sector in Portugal 2023 (according to the MercoEmpresas study)Pleaseattach your CV in English.
#Siemens#PeopleAtSiemens #GBSpartnerofchoice
Siemens is committed to creating a diverse environmentand is glad to be an equal opportunity employer. We strongly encourageapplications from a diverse talent pool
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