IT Process Management Intern

2 semanas atrás

Viana do Castelo, Portugal BorgWarner Tempo inteiro

Are you a data-driven, creative thinker with a passion for process improvement? Our IT Performance and Strategy Office is seeking a talented and innovative IT Process Management Intern (M/F/d) to join our team within the Process Management Pillar.

Key Responsibilities


In this role, you will work closely with our team of experts to optimize IT processes and drive performance improvement initiatives.


  • Utilize your wizardry skills to identify gaps and inefficiencies in IT processes and develop innovative solutions to address them.
  • Collaborate with crossfunctional teams to develop, document, and implement IT process improvements.
  • Conduct research and analysis to support strategic planning efforts for IT process improvement and risk management.
  • Develop process performance metrics and track performance against established targets.
  • Prepare presentations and reports for senior management, showcasing your magical insights and recommendations.

Qualifications:

  • Graduate in computer science, engineering, business process management, or related fields.
  • Strong analytical skills, with experience working with data sets and tools (e.g., Excel, SQL, process modeling tools)
  • Knowledge of IT service management frameworks (e.g., ITIL) and process improvement methodologies (e.g., Lean, Six Sigma) is a plus.
  • Excellent communication skills, with the ability to articulate complex ideas in a clear and concise manner.
  • Proven ability to work independently and as part of a team.
  • Good English skills written and spoken
What we offer

  • Interesting tasks in an international environment
  • Option to work remotely by arrangement
  • Flexible working hours
  • Attractive internship scolarship

Internal Use Only:
Indirect Hourly

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