Sales Force Excellence Officer
3 semanas atrás
Caracterização do cliente:
Pharmaplanet is a pharmaceutical laboratory, but also a company that provides specialized services in scientific and commercial areas.
We are currently recruiting a Sales Force Excellence Officer to join a project in partnership with one of our clients - a renowned company in the Pharmaceutical Industry.
Descrição de funções:
Customer Relationship Management (CRM) related topics:
. Expert/experience on Customer Engagement solution tools 'Salesforce';
. Support in CRM Product & Functional Catalog.
Reporting topics:
. Develop tools & reports to track execution of KPI and monitor CHC performance, ensuring simplicity / consistency / accessibility of data;
.
Track performance in all dimensions:
CRM; Sell-out data; Instore Visibility (Trax); SI data (SAP); Field performance and key operational priorities);
. Target settings for sales teams;
. ROI;
. Incentive follow-up;
. Bonus Calculation;
. Data steward.
Sales Force Excellence topics:
. Support of segmentation and targeting process;
. Support on commercial strategy.
Project Management:
. Ensure alignment between Business Excellence, Customer Excellence and Brand teams;
. Communicate gathered insights from monitoring KPI's towards the business teams and follow up on action plans and improvement plans;
. Planning, overseeing and leading projects from ideation through to completion.
Requisitos:
. Business or Data Analyst studies at Master's degree level;
. Fluency in Portuguese and English;
. Ability to work transversally across departments and countries;
. Be data driven;
. Interaction with a range of internal and external stakeholders;
. Ability to translate complex processes to easily understandable business topics;
. Ability to handle multiple projects simultaneously;
. Excellent/advanced skills of Microsoft Office (Excel, Word, PowerPoint, Outlook);
. Skills in PowerBI;
. Ability to quickly understand and apply new IS tools;
. Strong communication skills and able to explain complex dashboards into understandable insights;
. Demonstrate a proactive attitude engaged in the business performance;
. Structured with a good sense of details;
. Understanding in Coordinating Business Processes;
. Listen to customer needs with the ability to challenge them and execute accordingly;
. This position will suit an individual who is able to operate with discretion and confidentiality about sensitive data.
Oferta:
. Integration in a renowned company in the Pharmaceutical Industry;
. Fixed remuneration meal allowance;
. Professional tools.
Local:
Oeiras
REF:
SalesforceOff/24
Please send your CV through our website
Note:
Given the expected high number of applications, it will not be operationally possible for us to provide feedback to all candidates.
The selected candidates will be contacted within 15 days.Candidaturas
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