Tech Systems Support Analyst

3 semanas atrás


Lisboa, Lisboa, Portugal IQVIA Tempo inteiro

Job Overview

Do you enjoy solving technical problems and providing top-notch support to customers? We are looking for a Technical Support Specialist to join our team and assist end users with their workstation and application needs.

Essential Functions

  • Assist customers with technical issues and requests.
  • Collaborate with end users to understand their requirements.
  • Resolve routine problems and escalate complex issues when needed.
  • Maintain accurate records of customer interactions.
  • Coordinate workstation hardware and software setups.

Qualifications

  • Bachelor's degree in Computer Science or equivalent.
  • Minimum of 1 year experience in a technical support role.
  • Strong customer service skills.
  • Familiarity with various technical equipment and systems.
  • Ability to analyze and resolve problems efficiently.

Join IQVIA, a global leader in providing analytics, technology solutions, and clinical research services to the life sciences industry. We are dedicated to advancing human and data science to create a healthier world. Visit our website to learn more about our impactful work.

At IQVIA, we are committed to driving innovation in healthcare through data-driven solutions. Our team is reshaping the healthcare landscape and delivering positive outcomes for businesses and patients alike.

If you are passionate about improving human health and thrive in a collaborative environment, then IQVIA is the place for you. Take the next step in your career with us.

EEO Minorities/Females/Protected Veterans/Disabled



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