Receptionist

3 semanas atrás


Lisboa, Lisboa, Portugal Hilton Tempo inteiro

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

What will I be doing?

As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
  • Demonstrate a high level of customer service at all times
  • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow company brand standards
  • Assist other departments, as necessary

What are we looking for?

Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous experience in a customer-focused industry
  • Completed high school certificate or equivalent
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on your own and as part of a team
  • Competent level of IT proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in cash handling

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ) . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

Job: Guest Services, Operations, and Front Office

Title: Receptionist

Location: null

Requisition ID: HOT0AODN

EOE/AA/Disabled/Veterans




  • Lisboa, Lisboa, Portugal The Late Birds Lisbon Tempo inteiro

    We are hiring a hardworking Receptionist to join our passionate team at The Late Birds Lisbon in Lisboa.Growing your career as a Full Time Receptionist is an amazing opportunity to develop productive skills.If you are strong in decision-making, teamwork and have the right initiative for the job, then apply for the position of Receptionist at The Late Birds...

  • Receptionist :

    Há 6 dias


    Lisboa, Lisboa, Portugal Portuguese Hospitality Collection Tempo inteiro

    Higher education or technical training in hotel management or tourism techniques; Proven experience in Hotel receptionist roles (4* or higher) (minimum 2 years); Language skills essential: Portuguese and English (written and spoken), other languages valued; Excellent presentation and communication skills; Good interpersonal relationship and customer...

  • Night Receptionist

    2 meses atrás


    Lisboa, Lisboa, Portugal Hilton Tempo inteiro

    A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Night Receptionist, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in...


  • Lisboa, Lisboa, Portugal British School of Lisbon Tempo inteiro

    Receptionist/Administration AssistantDue to expansion, The British School of Lisbon is looking to appoint an exceptional Receptionist/Administration Assistant to join our committed team of professionals. You will become part of a dynamic environment with responsibility to deliver a support function across our school community. Flexibility and positivity in...


  • Lisboa, Lisboa, Portugal British School of Lisbon Tempo inteiro

    Receptionist/Administration AssistantDue to expansion, The British School of Lisbon is looking to appoint an exceptional Receptionist/Administration Assistant to join our committed team of professionals. You will become part of a dynamic environment with responsibility to deliver a support function across our school community. Flexibility and positivity in...

  • Receptionist

    Há 6 dias


    Lisboa, Lisboa, Portugal Livensa Living Portugal Tempo inteiro

    Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put the customer centre-stage and strive for customer retention and recommendation.A team player, enthusiastic, curious, and dedicated team members, our receptionist is the heartbeat of our customer service.Key tasks: Manage the daytoday running of the reception,...

  • Receptionist

    Há 6 dias


    Lisboa, Lisboa, Portugal Hilton Tempo inteiro

    Receptionist A Receptionist plays a crucial role in providing reception services for Guests to ensure a top-notch experience from arrival to departure and conducting necessary audits. What will be your responsibilities? Achieve positive outcomes from Guest queries promptly Ensure a smooth reception experience for Guests, including check-in/out, and...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Receptionist - Lisbon, Portugal: Req ID#: Lisboa, Portugal, PT Job Description:Come and work with us:We are looking for a Receptionist to join our team.As a Receptionist, your daily responsibilities will include:Receive incoming phone calls, obtain caller's details, take messages and forward calls to the appropriate person Greet clients and visitors to our...

  • Spa Receptionist

    Há 6 dias


    Lisboa, Lisboa, Portugal Topspa Tempo inteiro

    TOPSPA Collection includes 8 Spa Units, national and international recognized by their quality of service and innovation, having become a reference for those whom seeking for a successful and stable project.We're proud to state that we're the most awarded company in Portugal by the Luxury Spa AwardsIf you:Are fluent in Portuguese and English (mandatory);Have...


  • Lisboa, Lisboa, Portugal JLL Tempo inteiro

    JLL supports the Whole You, personally and professionally.Facilities Assistant/ReceptionistCorporate Account - Work Dynamics EMRAThe Facilities Assistant/Receptionist plays a vital role in providing a welcoming and efficient front-of-house experience for employees, clients, and visitors. This position is responsible for managing the reception area and...

  • SPA Receptionist

    Há 1 mês


    Lisboa, Lisboa, Portugal TOPSPA Tempo inteiro

    TOPSPA Collection includes 8 Spa Units, national and international recognized by their quality of service and innovation, having become a reference for those whom seeking for a successful and stable project.We're proud to state that we're the most awarded company in Portugal by the World Luxury Spa AwardsIf you: Are fluent in Portuguese and English...

  • SPA Receptionist

    3 semanas atrás


    Lisboa, Lisboa, Portugal TOPSPA Tempo inteiro

    TOPSPA Collection includes 8 Spa Units, national and international recognized by their quality of service and innovation, having become a reference for those whom seeking for a successful and stable project.We're proud to state that we're the most awarded company in Portugal by the World Luxury Spa AwardsIf you: Are fluent in Portuguese and English...

  • Receptionists for

    2 meses atrás


    Lisboa, Lisboa, Portugal TOPTOUR PORTUGAL® Tempo inteiro

    TOPTOUR PORTUGAL, a premier transfer company, is excited to announce an opportunity for motivated and friendly individuals to join our team as Receptionists at Lisbon's Humberto Delgado Airport. This role is pivotal in providing a warm welcome and seamless transfer experience for our passengers. If you are passionate about delivering exceptional customer...

  • Receptionists for

    Há 6 dias


    Lisboa, Lisboa, Portugal TOPTOUR PORTUGAL® Tempo inteiro

    TOPTOUR PORTUGAL, a premier transfer company, is excited to announce an opportunity for motivated and friendly individuals to join our team as Receptionists at Lisbon's Humberto Delgado Airport. This role is pivotal in providing a warm welcome and seamless transfer experience for our passengers. If you are passionate about delivering exceptional customer...

  • Receptionists for

    3 semanas atrás


    Lisboa, Lisboa, Portugal TOPTOUR PORTUGAL® Tempo inteiro

    TOPTOUR PORTUGAL, a premier transfer company, is excited to announce an opportunity for motivated and friendly individuals to join our team as Receptionists at Lisbon's Humberto Delgado Airport. This role is pivotal in providing a warm welcome and seamless transfer experience for our passengers. If you are passionate about delivering exceptional customer...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    OnsiteALL:Front Office Receptionist | Lisboa Lisboa Hotelaria, Turismo Ref: Tem experiência no setor hoteleiro, é apaixonado pela organização, gosta do contacto com os hospedes e quer fazer parte de uma equipa cheia de energia e motivada?O nosso cliente inspira-se na cultura e tradições locais oferecendo um serviço personalizado e de excelência.Se...


  • Lisboa, Lisboa, Portugal Essity Tempo inteiro

    Receptionist Lisbon Office:Essity Portugal is currently searching for a Receptionist . This position will be based at our office in Lisbon. The Receptionist is responsible for executing the administrative activities of the front desk.We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace....


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    OnsiteALL:Front Office Receptionist | Lisboa Lisboa Hotelaria, Turismo Ref:Tem experiência no setor hoteleiro, é apaixonado pela organização, gosta do contacto com os hóspedes e quer fazer parte de uma equipa cheia de energia e motivada? O nosso cliente inspira-se na cultura e tradições locais oferecendo um serviço personalizado e de excelência.Se...


  • Lisboa, Lisboa, Portugal Foundever Tempo inteiro

    Come and work with us.We are looking for aReceptionist to join our team.As aReceptionist, your daily responsibilities will include:Receive incoming phone calls, obtain caller's details, take messages and forward calls to the appropriate person Greet clients and visitors to our site Provide information and assistance to clients and customers Maintain...

  • Receptionist

    Há 6 dias


    Lisboa, Lisboa, Portugal Aquila Group Tempo inteiro

    For our office in Lisbon we are looking for aReceptionist (f/m/d)Your responsibilities Call answering and internal management of requests Organization of meeting and conference rooms Ordering and stock control of stationery and office material Administrative management of daily requests Management of incoming and outgoing national and international courier...