Customer Service for Travel Industry

2 meses atrás


Lisbon, Portugal Teleperformance Portugal Tempo inteiro

What you'll do

  • As a Customer Service for Travel Industry, you'll greet and converse with client’s customers in a courteous, friendly and professional manner;
  • Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;
  • Research travel rates, destinations, options and packages, accurately provide information and answer general travel and site related questions;
  • Track and report call types and service issues.

What you'll need

  • Fluent level of written and verbal communication skills in German;
  • Good level of written and verbal communication skills in English (minimum B2);
  • High School Diploma or higher (preferred);
  • Excellent communication skills and social intelligence – empathy, self-awareness, cultural sensitivity;
  • As a Customer Service for Travel Industry, you'll need previous call center experience in sales and/or customer service capacity;
  • Strong web-based navigation skills;
  • Flexible and quick learner, able to adapt continuously.

Benefits

  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Investment in training and personal development;
  • Respectful and inclusive environment;
  • A wealth of opportunities to progress and move business areas projects;
  • Flexibility & Work/life balance as a Customer Service for Travel Industry;
  • Opportunity to grow in a dynamic leading multinational company;
  • Accommodation in a Teleperformance apartment;
  • Refund of initial flight expenses;
  • Annually complementary return flight to your home country (within Europe);
  • Health Insurance since day one in the company;
  • Free company events and activities.


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll do As a Customer Service for Travel Industry, you'll greet and converse with client’s customers in a courteous, friendly and professional manner; Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals; Research travel rates, destinations, options and packages, accurately provide information...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doAs a Customer Service for Travel Industry, you'll greet and converse with client’s customers in a courteous, friendly and professional manner;Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;Research travel rates, destinations, options and packages, accurately provide information...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll do As a Customer Service for Travel Industry, you'll greet and converse with client’s customers in a courteous, friendly and professional manner; Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals; Research travel rates, destinations, options and packages, accurately provide information...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doAs a Customer Service for Travel Industry, you'll greet and converse with client’s customers in a courteous, friendly and professional manner;Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;Research travel rates, destinations, options and packages, accurately provide information...


  • Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doAs a Customer Service for Travel Industry, you'll greet and converse with client’s customers in a courteous, friendly and professional manner;Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;Research travel rates, destinations, options and packages, accurately provide information...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? And you are interested in an inbound customer service position with upselling for a world-leader in the rail travel industry?TasksYour responsibilities and impact as a Inbound Customer Service will be:You will be...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate by the Travel & Tourism industry? Do you enjoy helpng customers creating their travel plan or last minute bookings? All you need is good customer service skills and motivation to develop your career in an international and multicultural company.  Your responsibilities and impact as a Customer Service Agent will be: You will be working...


  • Lisbon, Portugal Transforma Travel Group Tempo inteiro

    Description Introduction:The Learning Adventure is a leading educational tour provider for school and university students, operating educational trips across the globe. The company focuses on offering bespoke itineraries that deliver prescribed learning outcomes and unique, engaging activities to inspire the next generation of global citizens.The...

  • Travel Booking Specialist

    5 meses atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    2 semanas atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?Don't miss out on this chance to boost your international career in the aviation...


  • Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    In collaboration we are working with a leading travel management, corporate card and expense management company that is looking to recruit Italian speaking B2B Travel Agent to join their team in Portugal. Location: remote, PortugalEmployment type: Full-timeRemuneration: Base salary. DUTIES AND RESPONSIBILITIES:Assist travelers with best-in-class...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you proficient in Dutch and passionate about delivering outstanding customer service? Join us as a Dutch-Speaking Customer Advisor in Portugal, where you'll have the chance to immerse yourself in the dynamic travel industry. This distinctive role provides the flexibility of remote work within Portugal or the option to be on-site in Lisbon, allowing you...


  • Lisbon, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience  around 2018 as an IT recruiter and now as a Freelance Global Talent RecruiterIn partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!In collaboration we...

  • Travel Sales Consultant

    5 meses atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    Are you passionate about traveling and have a strong compassion for supporting others in their questions? Do you want to work for a multinational leader in the hospitality industry? Great! Then what are you waiting for? Check out the newest position of our client..TasksYour responsibilities and impact as Travel Sales Consultant will be:Advising customers by...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Travel Sales Consultant will be:  Advising customers by phone before, during and after their business trips Preparing suitable travel offers based on the wishes and needs of travelers and subsequent bookings  Handling booking changes and other customer concern Skills, qualifications and interests you need to succeed in...


  • Lisbon, Portugal Salve.Inno Consulting Tempo inteiro

    Exciting Opportunity for a B2B Travel Agent with Italian Skills!Join our dynamic team as a B2B Travel Agent and contribute to creating exceptional travel experiences for our clients. As a B2B Travel Agent, you will play a crucial role in managing corporate travel arrangements, ensuring seamless travel solutions while maintaining high client satisfaction.Key...

  • Travel Booking Specialist

    2 meses atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!TasksYour responsibilities and impact as Travel Booking Specialist will be:In this position, you will...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Travel Sales Consultant will be:Advising customers by phone before, during and after their business tripsPreparing suitable travel offers based on the wishes and needs of travelers and subsequent bookingsHandling booking changes and other customer concernSkills, qualifications and interests you need to succeed in this...

  • Travel consultant

    4 semanas atrás


    Lisbon, Portugal Blu Selection Tempo inteiro

    Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travelers' journeys a success!  Your responsibilities and impact as a Travel Agent will be: Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Travel Sales Consultant will be: Advising customers by phone before, during and after their business tripsPreparing suitable travel offers based on the wishes and needs of travelers and subsequent bookings Handling booking changes and other customer concernSkills, qualifications and interests you need to succeed in this...