Customer Service Agent in Portugal

2 meses atrás


Lisbon, Portugal Blu Selection Tempo inteiro

Droom je ervan om naar het buitenland te verhuizen, naar een warm en tropisch land, en te werken in een jong en internationaal team? Dit terwijl je betekenisvolle herinneringen en connecties opbouwt met gelijkgestemde collega's? Dan is dit misschien wel de eerste stap van je nieuwe avontuur. Kom werken bij één van de vele bekende merken uit verschillende sectoren in de prachtige hoofdstad Lissabon.

Jouw verantwoordelijkheden en impact als Customer Experience Agent zullen zijn:

Het ondersteunen van de vragen van klanten door service van te verlenen aan hun klanten terwijl je werkt aan keuzes van projecten van wereldwijde topmerken door;

- Het snel beantwoorden van inkomende vragen van klanten
- Problemen te identificeren en effectieve oplossingen te bieden om klanttevredenheid te garanderen
- Klantgegevens nauwkeurig te registreren in het CRM-systeem
- Waar nodig ad-hoc ondersteuning te bieden
- Een teamspeler te zijn en samen te werken voor het succes van het team en het project.

Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie:

- Je spreekt vloeiend Nederelands en je hebt minimaal B2-niveau Engels.
- Je begrijpt de waarde en impact van een fijne klantervaring.
- Uitstekende luister- en communicatieve vaardigheden
- Je streeft naar kwaliteit en professionaliteit
- Sterke teamvaardigheden en toewijding aan gezamenlijk succes
- Enthousiasme over interculturele communicatie en de expat lifestyle
- Woonachtig in Lissabon of bereid om naar Lissabon te verhuizen voor een internationale carrière en levenservaring
- Een geldige Portugese werkvergunning (vereist)

Wat zit er voor jou in?

- Jouw contract: een langdurig contract voor bepaalde tijd, elk jaar verlengbaar
- Werktijden: voltijds (40u/week)
- Maandag tot vrijdag, beschikbaarheid om te werken tussen 7 uur 's ochtends en 22 uur 's avonds, 8 uur per dag (plus een uur voor lunch/diner), volgens een roulerend rooster.



  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Experience the Best of Portugal! Customer Service, Content Moderation, and Sales Agent (Relocation in Portugal) Calling Multilingual Talent! Are you fluent in Spanish, Italian, French, German, Dutch, Swedish, Norwegian, Danish, Hebrew, Croatian, Hungarian, Russian, or Polish? Position: Customer Service Experts, Content Moderation Enthusiasts, and Sales Stars...


  • Lisbon, Portugal AMSpace Recruitment Consultancy Tempo inteiro

    We are looking for a dynamic and customer-oriented individual to move and join our customer service team in Lisbon. As a Customer Service Support Agent, you will be the first point of contact for our German-speaking customers, delivering top-notch support and ensuring customer satisfaction.TasksProvide exceptional customer support via phone, email, and chat...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Advisor Agent in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them?A multicultural leading company in customer acquisition management, customer care,...

  • Customer Service Agent

    3 semanas atrás


    Lisbon, Portugal Entain Tempo inteiro

    Job DescriptionKey Responsibilities• Clarifies any doubts/issues related with company’s service and products (sports betting and casino products) and clients accounts, through support channels;• Forwards identified issues that deserve to be reviewed by other areas (compliance, finance, product);• Approaches site visitors proactively, demonstrating...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You are interested in the medical sector? Nowadays, Medical carries more important than ever so the industry is growing and will probably develop the one of the future's most important sectors. Come and join our clients customer service team in Lisbon to contribute to the health care sector and it's situation world wide. Your responsibilities and impact as...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Cross Border Talents is recruiting Dutch Customer Support Agents to work in Lisbon, Portugal.Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company?Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Our client in Portugal is looking for Norwegian speaking employees for the client in retailing. You’ll play a vital role in ensuring customers feel supported and satisfied, contributing to the mission of a world-famous furniture retail company.TasksYour responsibilities and impact as a Customer Service Agent will be:Answering incoming queries from...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Our client in Portugal is looking for Norwegian speaking employees for the client in retailing. You’ll play a vital role in ensuring customers feel supported and satisfied, contributing to the mission of a world-famous furniture retail company.TasksYour responsibilities and impact as a Customer Service Agent will be:Answering incoming queries from...

  • Customer Service for Gaming

    2 semanas atrás


    Lisbon, Portugal Teleperformance Portugal Tempo inteiro

    What you'll doProvide customer inquiries with timely and accurate responses, providing first contact resolution and representing Customer Service for Gaming;Take personal ownership of customer requests and maintain accountability for follow-through;Provide exceptional customer experiences that meet or exceed departmental goals as measured through customer...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Your responsibilities and impact as Customer Service Agent will be:Assisting customers with their requests by email, phone and live chat.Collecting and updating customer data.Providing product information to the customer (e.g. subscription, payment and technical requirements).Ensuring excellent customer satisfaction by responding in an appropriate and...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Droom je ervan om naar het buitenland te verhuizen, naar een warm en tropisch land, en te werken in een jong en internationaal team? Dit terwijl je betekenisvolle herinneringen en connecties opbouwt met gelijkgestemde collega’s? Dan is dit misschien wel de eerste stap van je nieuwe avontuur. Kom werken bij één van de vele bekende merken uit verschillende...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Your responsibilities and impact as a...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    You want to start your career in Digital Marketing? Do you like online advertising and new technologies? If you are motivated, creative and open-minded, we might have the perfect job for you! Start your career in digital marketing in an innovative and international company.Your responsibilities and impact as a Customer Service Agent will be:Provide optimal...


  • Lisbon, Portugal Blu Selection Tempo inteiro

    Job descriptionWe all enjoy getting from one location to another swiftly, of course. Would you like to work for a reputable cab service app to improve the trips of customers? Then apply right away!Your responsibilities and impact as a customer service agent will be:Being a mentor to consumers in different fields (there are several projects)Providing the...


  • Lisbon, Portugal Work International Tempo inteiro

    Travel to sunny Lisbon and work with the world's most famous brands!How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does 300 days of sunshine – along with flavorful Portuguese cuisine – sound like an option you’d like to explore?Lisbon is a vibrant and charismatic city, and one of the finest capital...


  • Lisbon, Portugal Cross Border Talents Tempo inteiro

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a Customer Support Agent is to support their activities offering the best quality service to their customers, while working with prestigious...


  • Lisbon, Portugal Kvinne Consulting Tempo inteiro

    Our client is one of the largest companies specializing in multichannel customer relationships.Work Permit in Portugal or UE Passport is REQUIRED.TasksSupporting Turkish-speaking users by multiple communication channels (phone or email);Provide support to small and medium-sized businesses (SMBs) both in Turkish and English; Provide pre and post-sales support...