German Customer Consultant
2 meses atrás
German Customer Consultant - Premium Membership Services
Location: Lisbon, Portugal
Company: The Biggest Streaming Platform
Are you passionate about movies, series, and all things streaming? Do you speak German fluently? Join our vibrant team in Lisbon and help us provide top-notch service to our Premium Members
Key Responsibilities:
• Engage with our German-speaking Premium Members, offering personalized support and assistance.
• Respond to inquiries via phone, email, and chat, ensuring timely and accurate resolutions.
• Troubleshoot technical issues and provide solutions for our streaming services.
• Share insights and feedback to help improve our products and services.
What We're Looking For:
• Fluency in German and English (both written and spoken) is essential.
• Previous customer service experience is a plus, especially in a digital or streaming environment.
• Excellent communication skills and a customer-centric mindset.
• Problem-solving abilities and attention to detail.
• Passion for entertainment, movies, and series
What We Offer:
• Competitive salary and benefits package.
• A dynamic, multicultural working environment.
• Opportunities for professional growth and development.
• Access to our premium streaming service – enjoy your favorite shows and movies on us
Why Lisbon?
Experience the beautiful coastal city of Lisbon, known for its vibrant culture, delicious
cuisine, and warm climate. Work in a lively city that blends tradition with modernity,
perfect for both work and leisure
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