Head of Commercial

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Head of Commercial (They/She/He), Lisbon

Location: Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

837b3cccdb53

Job Views:

14

Posted:

16.03.2025

Expiry Date:

30.04.2025

Job Description:

If you're here, it's because you're looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers, offering on-demand services from more than 170,000 local restaurants, grocers, supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique?

• We have an 'office-first' culture and we place collaboration at the center of everything we do
• We have a non-vanilla personality and feedback mindset. We don't shy away from difficult conversations - we see them as a gift
• We work with high intensity and have fun along the way. We also celebrate the wins (a lot).
• We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
• We are building a talent house of high-performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
• We take ownership of our career development. We don't believe in linear and predictable career paths - we create the job of our dreams
• We embrace opportunities to move the needle and make an impact beyond our scope.

Our commitment to being a force for good.

• Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
• We invest in doing good by dedicating time and resources into social and environmental initiatives.
• We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision: To give everyone easy access to anything in their cities. And this is where your ride starts.

YOUR MISSION

As Head of Commercial of Portugal, the role is based in Lisbon you will be a key representative of our company's commercial team, responsible for managing Sales, the Big Chains and Long Tail team as well as bringing revenue to Glovo through Advertisements.

Glovo Portugal is growing fast, and so is our team in Portugal. If you are not afraid of challenges and you are capable of great execution, join us and inspire a team of 20+ people to bring the best from our partners across the whole country.

THE JOURNEY

• Define and implement a long-term commercial strategy for Portugal.
• You will be ultimately responsible for bringing the best content to our app by defining a local sales strategy: building a qualitative partner pipeline with the help of the sales team leader, optimizing commercial conditions, and dimensioning the sales team.
• Create long-term relationships with the Big Chains' main POCs in order to be their preferred partner in delivery.
• Work closely with your direct team, helping and guiding them during difficult negotiations to close important deals with the Big chains and Top accounts.
• Work closely with the Growth Marketing team in order to execute the most impactful promotional campaigns together with our Big Chains.
• Meet the Advertisements Business Plan goals. Build a yearly strategy defining the targets for each of the local teams making sure they use all our selling assets in the most effective way and also generate value for our partners.
• Drive, structure, analyze and channel daily work and information with local Commercial Managers - setting goals, delegating, and supervising the team's performance.
• Work closely with our HQ Commercial team in relation to processes, best practices, and KPIs and benchmark with the rest of the countries.
• Develop new business opportunities, anticipate issues, and improve processes. Think outside the box.
• Actively collaborate with Operations and Finance teams in order to have very fluent communication and be able to activate action plans or anticipate adverse situations.
• You will have full responsibility for the commercial budget to have all the activities under control and to use it in the best impactful way to generate revenue for Glovo.
• Hire high bar talent, help them perform, and inspire them to grow.

What You Will Bring To The Ride

• Min of 7+ years of experience in fast-paced environments (startups, investment banking, top consulting firms, top internet firms).
• Experience leading +5 people cross-functional teams.
• Speak fluent English and Portuguese.
• You have experience in facing tough negotiations.
• You're persuasive in the most pleasant possible way and have no trouble selling anything.
• A data-driven mentality: taking decisions based on data and using good business judgment when necessary.
• You've got good judgment but own up to your mistakes.
• You're extremely curious and have a desire to acquire a deep understanding.
• You find solutions to complex, multi-disciplinary problems.
• You know how to make things easy when they look complicated.
• You're extremely agile and thrive in ambiguous environments.
• You are always respectful, kind, and fair. All of your (former) reports speak highly of you as a manager and leader.
• You have an ambition that makes some people think you're crazy while inspiring others.
• You're an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline-oriented.

Individuals representing diverse profiles, encompassing various ethnicities and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there Skills can be learned, and embracing diversity is invaluable.

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings
• Discounted gym memberships to keep you energized.
• Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year
• Enhanced parental leave, and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

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