Product Commercialization Manager, Authorization
2 semanas atrás
Product Commercialization Manager, Authorization
Apply locations: Lisbon, Portugal; Warsaw, Poland (Plac Europejski 1)
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition id: R-240660
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Title and Summary
We are looking for a seasoned product manager within the Operational Insights Program Global Commercial Product Management team to play a key role in the commercialization/go-to-market strategy for its products. This person will be part of a team of product managers and drive key activities including development of the go-to-market strategy, defining the product value proposition and pricing, creating sales and delivery materials, and playing a key role in sales and delivery enablement.
This individual will partner closely with other members of the Global Product Management technical team to ensure product strategy, roadmap, and vision are aligned with the go-to-market strategy and product business priorities.
Responsibilities
- Spearhead the client success strategy and deliver against the KPIs.
- Translate a deep understanding of our customers into products and solutions that drive significant customer value.
- Balance the long-term direction of a product with today's needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products.
- Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams.
- Drive globally-relevant solutions by understanding regional needs and trade-offs, and build scalable products that serve an array of customer segments.
- Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs.
Role
- Act as an expert, advocate, and champion for OI program products, driving customer engagement and adoption.
- Collaborate with the global product management team, providing data-driven insights to shape strategic business plans and product roadmaps.
- Maintain the day-to-day client relationship.
- Coordinate across cross-functional teams to drive product sales, monitor usage, and support continuous enhancement.
- Develop and execute the product business strategy, including customer segmentation, pricing, sales, and marketing initiatives.
- Engage with customers to capture feedback (VOC, NPS) and identify opportunities for continuous product improvement.
- Manage the product P&L, contributing to forecasting, budgeting, and revenue optimization through cross-selling and upselling.
- Measure and optimize product usage KPIs—tracking enrollees, active users, and engagement frequency.
- Support the customer lifecycle strategy, focusing on customer acquisition, retention, and increasing lifetime value.
- Lead the rollout of new solutions/features for emerging segments (e.g., fintechs), use cases (e.g., real-time alerts), and networks (e.g., open banking, etc.).
- Build and maintain strong relationships with internal and external stakeholders to align on product goals and ensure customer success.
All about you
- Product management experience, particularly in analytical products and business intelligence solutions.
- Experience in a client-facing role in payments, financial services, or strategy consulting is preferred.
- Proven ability to develop and execute go-to-market strategies and revenue optimization tactics.
- Strong problem-solving and strategic mindset to tackle complex and ambiguous challenges.
- Ability to analyze competitive offerings and industry trends in self-service analytics and translate them into meaningful actions.
- Strong project management skills, handling multiple and competing priorities effectively.
- Experience managing end-to-end execution of initiatives in cross-functional environments.
- Strong communication and influencing skills, with the ability to articulate problem statements and drive alignment with stakeholders.
- Understanding of authorization, authentication, and clearing processes in payments (Nice to have).
- Ability to quickly learn new technologies and navigate global business environments.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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