Empregos actuais relacionados com Service Desk Analyst - Lisboa, Lisboa - Capgemini
-
IT Service Desk Analyst
Há 4 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob Title: IT Service Desk AnalystOverview:We are looking for a skilled IT Service Desk Analyst to join our team at TN Portugal. As a key member of our organization, you will play a crucial role in providing exceptional technical support and ensuring seamless customer satisfaction.Responsibilities:Your primary responsibilities will include:Providing...
-
Service Desk Analyst
Há 6 dias
Lisboa, Lisboa, Portugal Sensei Tempo inteiroWe are seeking a skilled Service Desk Analyst to join our team at Sensei. As an IT Support specialist, you will play a critical role in ensuring the effective management of our HCM tools. The successful candidate will be responsible for handling support tickets, collaborating with clients, and contributing to project success.About the RoleThe ideal candidate...
-
It Service Desk Support
1 semana atrás
Lisboa, Lisboa, Portugal Hexa Consulting Tempo inteiroJob Title: IT Service Desk AnalystSummaryWe are seeking an experienced IT Service Desk Analyst to join our team in Brussels, Belgium.This role requires EU citizenship and the ability to obtain EU clearance.Key ResponsibilitiesProvide Level 1 (L1) ICT support to users via telephone, email, ticketing systems, walk-in IT kiosk, and other on-site user...
-
Service Desk Analyst
Há 4 dias
Lisboa, Lisboa, Portugal Groupe Henner Holding SAS Tempo inteiroAbout the Position:We are seeking a Service Desk Analyst to join our team in Lisbon. In this role, you will be responsible for providing technical support and assistance to our clients via phone and email.Key Responsibilities:Customer Relationship:Handle customer inquiries and provide advice regarding their health insurance contracts, coverage,...
-
Service Desk Analyst L1
3 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOur Company We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential.We're people-centric and here to power good.Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives.This is a world where innovation, technology, and deep expertise...
-
Technical Help Desk Professional
Há 4 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the JobWe are looking for an experienced Technical Help Desk Professional to join our team and take on the role of Service Desk Analyst. As a key member of our project team, you will be responsible for providing timely and effective technical support to our clients.As a Service Desk Analyst, you will be the first point of contact for clients...
-
IT Service Desk Analyst
Há 2 dias
Lisboa, Lisboa, Portugal Iptor Supply Chain Systems Tempo inteiroJob SummaryWe are seeking a skilled Service Desk Agent to play a crucial role in providing front-line support for customer incidents and service requests. As a key member of our team, you will be responsible for promptly addressing technical issues, monitoring application performance, and ensuring a high level of customer satisfaction.
-
Service Desk Analyst
Há 4 dias
Lisboa, Lisboa, Portugal Capgemini Tempo inteiroAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...
-
Service Desk Analyst
Há 5 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroCAPGEMINI ENGINEERINGAt Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide...
-
Service Desk Analyst
2 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroService Desk Analyst (Swedish & English Speaker, Lisbon)Client: CapgeminiLocation: Lisbon, PortugalJob Category: OtherEU work permit required: YesJob Reference: 5b77bc8e3254Job Views: 70Posted: 23.01.2025Expiry Date: 09.03.2025Job Description:CAPGEMINI ENGINEERINGAt Capgemini Engineering, the world leader in engineering services, we bring together a global...
-
Service Desk Analyst L1
4 semanas atrás
Lisboa, Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiroOur CompanyWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise...
-
Service Desk Analyst L1
4 semanas atrás
Lisboa, Lisboa, Portugal Hitachids Tempo inteiroWe're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come...
-
Technical Help Desk Analyst
Há 8 horas
Lisboa, Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiroJob OverviewWe are looking for a dedicated and proactive IT Support Technician to join Italian line support as an IT Service Desk Analyst. This role requires rotational 24/7 support operations with Work from Office and the candidate will be the first point of contact for end-users' issues. The successful candidate will be responsible for diagnosing,...
-
Service Desk
Há 3 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroService Desk - with Growth Opportunities, LisboaClient:AkapeopleLocation:Lisboa, PortugalJob Category:Other-$0-0/monthlyEU work permit required:YesJob Views:45Posted:24.01.2025Expiry Date:10.03.2025Job Description:We are looking for a creative Service Desk to join our productive team at Akapeople in Braga.Growing your career as a Full Time Service Desk is a...
-
Service Desk Professional
Há 2 dias
Lisboa, Lisboa, Portugal Minacs Tempo inteiroWe are seeking a highly motivated and experienced Service Desk Professional to join our team at Minacs. As a member of our Service Desk team, you will be responsible for providing first-level support to clients via phone, email, and chat.Responsibilities Include:Responding to client inquiries in a timely and professional mannerProviding solutions to common...
-
Global Service Desk Analyst
Há 7 dias
Lisboa, Lisboa, Portugal HCLTech Tempo inteiroWe are seeking a highly skilled Service Desk Agent Swedish Speaker to join our global team. As a critical member of our support infrastructure, you will play a key role in ensuring the success of our customers and driving business growth.Key ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional support to customers via...
-
Service Desk Operations Manager
Há 8 horas
Lisboa, Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiroJob SummaryWe are seeking a highly skilled and dedicated IT Support Specialist to join our team as a Service Desk Analyst. As a member of our team, you will be responsible for providing first-line support for various IT issues, escalating complex issues to senior support teams, and resolving advanced IT-related problems.ResponsibilitiesProvide first-line...
-
Customer Service Analyst
1 semana atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Service Analyst to join our team. As a Customer Service Analyst, you will be the primary point of contact for our participants, providing exceptional customer service via email and phone at 1st and 2nd level response.Key Responsibilities:Provide excellent customer service through clear communication and...
-
Service Desk
2 semanas atrás
Lisboa, Lisboa, Portugal Ytech Tempo inteiroGostamos de resolver problemas e não passamos um dia sem procurar soluções inovadoras.A Ytech é uma start-up tecnológica focada nos setores de IT e Telecomunicações que atua em duas principais áreas: desenvolvimento de projetos nacionais e projetos internacionais remotos.Ready to join us, Service Desk?Experiência em suporte técnico e atendimento ao...
-
Service Desk Technician
2 semanas atrás
Lisboa, Lisboa, Portugal Claranet Portugal Tempo inteiroService Desk Technician (Italian Speaker)Join to apply for the Service Desk Technician (Italian Speaker) role at Claranet Portugal.Right now, we are looking for a Service Desk Technician to integrate our internal team, based in Lisbon.Your responsibilities include: Provide premium service level to our customers.Troubleshoot software and hardware issues in...
Service Desk Analyst
Há 1 mês
Capgemini
Lisboa
EUR 20000 - 30000
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
YOUR ROLEWe are looking for motivated Service Desk Analyst to integrate a project for one of our clients.
- Provide initial support and attempt to resolve incidents at the first point of contact, leveraging knowledge bases, standard operating procedures, and troubleshooting techniques.
- Respond to customer inquiries, clarify their issues, and gather relevant information to facilitate incident resolution.
- Provide information, advice, and assistance to customers regarding standard services and service catalog offerings.
- Investigate, diagnose, and resolve incidents within agreed-upon service level targets or as per defined priorities.
- Apply problem-solving techniques to identify underlying problems and contribute to the problem management process.
Initial training will be provided in order to ensure that every employee has the set of skills needed to perform the job.
YOUR PROFILE- At least B2 level in Dutch and English languages.
- Experience in IT (mainly with Windows Server).
- Availability to work in shifts.
- Join a multicultural and inclusive team environment.
- Enjoy a supportive atmosphere promoting work-life balance.
- Engage in exciting national and international projects.
- Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
- Training and certification programs.
- Health and life insurance.
- Referral program with bonuses for talent recommendations.
- Great office locations.
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
When you join Capgemini, you don't just start a new job. You become part of something bigger.
#J-18808-Ljbffr